What Their Customers Are Saying ?

Master Spas - Great spa

Master Spas
This spa is a great spa. I've had numerous spas in my life this one stands out above the rest. The power it has is unbelievable. The only thing that I have a problem with is there is no hand railing to get in and out of the spa but other than that great great Spa . Would definitely definitely buy it again. - Troy in Virginia Read more

Master Spas - Love My Hot Tub

Master Spas
We love our new hot tub! We got it about 2 months ago! Everything has gone according to plan. The sales people were great, the delivery was ahead of time and was handled so professionally! It was easy start up and very easy to follow instructions! We have had no trouble with the spa and it is very refreshing and relaxing. I have osteoarthritis and the water therapy really helps me feel better! I love it!! - Phyllis in Texas Read more

Master Spas - Everything was delivered as promised

Master Spas
A friend of mine had back problems and had problems sleeping. He acquired a hot tub someone was replacing and, after some repair, had a functioning hot tub in his back yard. He used it daily and reported that he felt much better and awoke in the morning ready to go. My wife and I decided to investigate getting a hot tub. We had very limited space on the screened in porch of our patio home so we weren't sure we would find what we wanted. There... Read more
Master Spas's reply to:

Thank you for letting us know what is going on with your swim spa. One of our Customer Care Representatives will be in touch to review the situation with you shortly.
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Master Spas's reply to:

Dear Anonymous - Thanks for your review. Through the other information you provided to us for verification of ownership, we have addressed your complaint in the past yet you were either unable or unwilling to provide us more details. First, all of our spas meet and...
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We originally had the Healthy Living Spa which was great but we upgraded to the Twilight 8.2 and we could not be more happy. From the powerful jets to the Bluetooth sound system, we do not have one complaint on our new TS 8.2 Highly recommend!
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The Michael Phelps swim spa has everything I could ask for and more. Our family has everything we now need at home and are much more together. It is outside and we use it daily, year round. It is perfect for my therapeutic workout that I need for my MS and arthritis. I...
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Our Swim Spa was bought as a replacement to our old worn out spa. This is the best of both worlds. It gives us a spa and a year round pool. The quality of the pool is second to none. As a swimmer it provides me the ability to swim at home instead of going to a public...
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The tub looks great, very elegant. The jets and water temperature are very relaxing. Easy to set up, easy to maintain, and easy to use. Best investment I ever made for my health." El Paso, TX
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So I know you usually only hear about the bad customers because if your happy your happy . I spent some time reading good and bad reviews. I told my salesman that if I liked my spa I would spend time and post my opinion good or bad. Here it is , we went to a local spa...
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Denver, Colorado
I liked
  • Great spa


This hot tub is amazing, the legacy whirlpool for the money is the by far the best purchase our family has made in a long time. Sitting in the tub for a few minutes with the family allows us to bond and talk about our day. We use our spa every chance we get. I hope we...
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The Healthy Living Spa has been such wonderful experience. We use it nearly every day. My wife has RA and I have a bad back; this spa with all the therapeutic jets makes us both melt away. We love it!" San Antonio, TX
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Contact Master Spas

Headquarters Address:
Master Spas, Inc.
6927 Lincoln Parkway
Fort Wayne, IN 46804
(800) 860-7727
I was a regular jogger my whole adult life until experiencing degenerative spinal disease. I became a devoted walker, but even this activity generated a lot of pain, so I bought a kiddie pool and made up my own exercises and realized I could get some exercise using...
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I liked
  • Quiet
  • Exercise equipment
  • Quality
I didn't like
  • More affordable if smaller - but still deep - with fewer jets
  • Need more cover options
  • Need drain installed rather than sump pump