Welcome to Master Spas Opinions
6
Issues
resolved
227
Company
responses
81
Customer
testimonials
Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. Their management team has over 100 years of spa manufacturing success, and one of the strongest track records in the industry.
Master Spas's reply to: Model CS738L - L for Lemon
author's review
Master Spas's reply to: I paid 10.000 for a LEMON
author's review
Testimonial
Anonymous
Cedarburg, Wisconsin
Review about Master Spas Twilight Series Tub from Cedarburg, Wisconsin
My favorite spa yet. I bought a twilight 6.2 from a expo show in my local town. I went with the intention of finding a great deal. To my surprise the deals were better then I could imagine. There weren't colors to choose from but I liked the colors they had anyway. I bought the twilight because of the neck and shoulder jets and because of this new filtration system. My salesman was Travis, he did a great job explaining and answering all of our questions. The spa was almost half the amount of the hot springs I was looking at and twice the features. This is our families 3 rd hot tub and our favorite to date. The deliver guys were 10 minutes early, when does that ever happen, and it was smooth as silk. They put it right where we wanted it and gave us some instruction on how to fill. Travis asked us to text him when we were ready to start up our spa. He called us back in about 20 minutes and walked us through the entire process. Very easy BTW. I'm taking the time to post this because the local dealer told me to beware of buying from them, that they don't service. Well I've waited an entire year and this spa is amazing. No issues and since my purchase I went to the local spa dealer to buy some test strips and in an ironic twist his doors are locked and he is no longer in business. I would recommend a master spa and more specifically a twilight spa to anyone who is in the market. So happy.
Master Spas's reply to: Proceed with caution
author's review
Master Spas's reply to: Sad ending
author's review
Master Spas's reply to: Almost Perfect...
author's review
Master Spas's reply to: All these chemicals?
author's review
Master Spas's reply to: Service
author's review
Master Spas's reply to: Master Spas are great!
author's review
Master Spas's reply to: Repairs
author's review
Testimonial
Anna Hut
We Love Our Spa!
We love our Spa . The Eco Pur filter system is above all others I have experienced . It keeps our Spa so chemically balanced . I rarely have to do anything other than adding a bit of chlorine and a spa shock after each tub . As far as power consumption goes , I have not hardly noticed a difference in our electrical companies bill . I am very pleased with its performance . Susan… Calgary, Canada
Reason of review:
Good customer service
Master Spas's reply to: Horrible Customer Service
author's review
Testimonial
Chritopher Bie
Happy Owner of New TS 7.2
We would like to thank everyone who was involved with the sale,delivery,setup and continued support of our Master Spa. We could not be any happier with the company and the great team of workers who work for this company. John F. outstanding sales, Zach and his team in Delivery, Everton the electrician, and the staff in the store T, Eileen and Ivan are all so professional and so wonderful to work with. I hope I did not forget ANYONE because you all made it a true team effort resulting in very happy customers. I would also like to mention the quality of the spa itself the twilight 7.2. this tub runs like a dream, looks great and is truly high quality. Looking forward to dealing with you in our future.
Reason of review:
Good customer service
Master Spas's reply to: Master Spas - Hot Tub Review from Severance, Colorado
author's review
Master Spas's reply to: Says its 'dry' when it's not
author's review
- Prev
- 1
- ...
- 15
- 16
- 17
- 18
- 19
- ...
- 21
- Next
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Master Spas