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Master Spas's reply to:

Thank you for your comments regarding your visit to a sales event held by a retailer of our products. There are many choices when looking at a hot tub and Master Spas has a proven track record of not only building a quality product but of customer satisfaction. We're...
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#517843
Master Spas's reply to:

Thank you for your comments regarding your visit to a sales event held by a retailer of our products. As a manufacturer, Master Spas, Inc. strives to have complete satisfaction amongst potential owners of our products. It sounds like you had an experience that was...
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Pomona, California
#517807
Master Spas's reply to:

Thank you for bringing this situation to our attention. Master Spas is proud to offer comprehensive training programs for our dealers including training on water management. It is disappointing to hear that a sales person conveyed to you misinformation regarding...
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#517785
Master Spas's reply to:

We'd love to be of help in resolving any and all of your issues. As a valued Master Spa owner, we want to make sure that you are enjoying your hot tub. We weren't able to gather any details on how to contact you through your posting but would love the chance to...
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#510453
Thank you for your posting. From the details you listed, it sounds like you visited a sales event of an independently owned and operated dealer that sells our products. We'd love to help if you contact us at 800-860-7727 or customercare@masterspas.com. We look...
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Edgewater, Maryland
#507835
Testimonial

Master Spas - WE LOVE OUR SPA!

We love our Spa! We use it nearly every day in every season. I am in so much less pain since we got our spa from Master Spas. I have been in spas from other companies and their jets don't even compare. Ours has tons of powerful jets to work out muscle aches. We have had 5* service from installation to maintenance to repairs. The service techs have been professional and friendly. I really have zero complaints. Lord willing we will always own a spa from Master Spas! Heather Barkey
#590464
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Testimonial
i bought a master spa from my local dealer, this being my second spa in 10 years.let me tell you the neck and shoulder jets are fantastic. I owned a hot springs previously and though we loved our hot springs it didnt have near the features as our twilight master spa....
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Chicago, Illinois
#500683
Testimonial
We've had 2 master spas and we love them. Best purchase we've made for our family. We first bought a hot tub from master spas 14 years ago and traded it in for a new Michael phelps swimspa. We use it for exercise and our kids love to swim in it. All in all we...
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Rancho Cucamonga, California
#493032
Testimonial

Master Spas - HAPPY HOT TUB OWNER AFTER 12 YRS!

Control Board failed after 12 years, and a pump, but everything else works great on my Master Spa LS700? Kolin Yancey
#590468
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Thank you for your posting. It sounds like you have had an issue with one of the LED lights on your spa. We'd love to help and make sure your hot tub is in perfect running condition for your enjoyment. We weren't able to gather any specifics on how to contact you...
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Canfield, Ohio
#487340