Testimonial
Elena K Hpy

Everything was delivered as promised

A friend of mine had back problems and had problems sleeping. He acquired a hot tub someone was replacing and, after some repair, had a functioning hot tub in his back yard. He used it daily and reported that he felt much better and awoke in the morning ready to go. My wife and I decided to investigate getting a hot tub. We had very limited space on the screened in porch of our patio home so we weren't sure we would find what we wanted. There was a hot tub show in a local exposition center and we decided to attend. When we walked in to the show there was a hot tub designed for a corner sitting right in front of the door. My wife walked up to it and said: "This is it!" We took a cursory look at the twenty or so other spas in the show room but returned to our first choice and purchased it immediately. The delivery was on the specified day and the crew installing the spa was very knowledgeable and after they left everything was as it was before the installation except the hot tub was now in place exactly where we wanted it. The cover and the steps included in the purchase matched the tub color exactly. It took a while for the electrical service to be completed but after that things went smoothly and we used the startup chemicals provided, along with the helpful instructions provided by the installer. The instruction manual provided clear steps to start up and heat the tub and since then I use the tub at least once a day, usually right before bed. My results have been the same as those of the friend originally recommending I get a hot tub: I get out of bed in the morning with less back pain and ready to go! I really like how the spa control system works. It makes it very easy to maintain the temperature where I want it and to keep the chemicals balanced. The filter system works well and is easy to maintain. All in all, I am very satisfied with my Master Spa and with the people at Swim Spa International, from whom I purchased the spa and who installed it in my screened porch.
View full review
Reason of review:
Good quality
Testimonial
Elena K Hpy

Great Spa with very nice features

We originally had the Healthy Living Spa which was great but we upgraded to the Twilight 8.2 and we could not be more happy. From the powerful jets to the Bluetooth sound system, we do not have one complaint on our new TS 8.2 Highly recommend!
View full review
Reason of review:
Good quality
Testimonial
Elena K Hpy

Best purchase I have ever made!

The Michael Phelps swim spa has everything I could ask for and more. Our family has everything we now need at home and are much more together. It is outside and we use it daily, year round. It is perfect for my therapeutic workout that I need for my MS and arthritis. I can use the propulsion for endless swimming. I can exercise with the equipment included. There is enough room for my pre-teen daughter to play around. For relaxation, my husband and I can sit in the hot tub with the enormous amount of jets kick back relax and watch the beautiful sunset then turn on the colorful pool lights look up and see the starts. What an awesome experience! Ryan Frank at Aqua Haven and his team bent over backwards to help us. They are extremely professional and wonderful to work with. I have recommended them and the Michael Phelps Momentum to everyone I have met. I has done wonders for me. I was using a walker and cane until use and now I am without. So thankful. Swimming is the best therapy for me!
View full review
Reason of review:
Good quality
Testimonial
Elena K Hpy

We Love Our Swim Spa!! Best Investment Ever!

Our Swim Spa was bought as a replacement to our old worn out spa. This is the best of both worlds. It gives us a spa and a year round pool. The quality of the pool is second to none. As a swimmer it provides me the ability to swim at home instead of going to a public pool. This has been the best investment I could have made. My kids love playing in the pool as well as learning their swim strokes in the current. Pool Tech Plus in Las Cruces, NM is a great dealer. They represent all the products they carry in a professional manner. I like that they take a personal approach with their customers and treat you as if you are family.
View full review
Reason of review:
Good quality
Testimonial
Elena K Hpy

The tub looks great

The tub looks great, very elegant. The jets and water temperature are very relaxing. Easy to set up, easy to maintain, and easy to use. Best investment I ever made for my health." El Paso, TX
View full review
Reason of review:
Good quality
Testimonial
Anonymous
map-marker Denver, Colorado

Best hot tub I've owned master spas

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
So I know you usually only hear about the bad customers because if your happy your happy . I spent some time reading good and bad reviews. I told my salesman that if I liked my spa I would spend time and post my opinion good or bad. Here it is , we went to a local spa sale where they had a huge super sale. We were greeted by a sales rep and had a ton of questions being a first time owner. He spent about 2 hours giving us a full demonstration and by then end of it we were satisfied enough to be a master spa owner. We live in Colorado where it is super cold and the one worry we had was the energy costs, it seems to run about 20 a month and we use our spa daily sometimes twice a day. We are believers. We feel better we sleep better and the quality time we spend together is priceless. If you find yourself in a position to buy a hot tub then a master spa will not disappoint. Thank you master spas. We are lifetime customers.
View full review
Pros:
  • Great spa
Reason of review:
We love our spa
Testimonial
Anonymous
map-marker Boise, Idaho

Master Spas Hot Tub Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This hot tub is amazing, the legacy whirlpool for the money is the by far the best purchase our family has made in a long time. Sitting in the tub for a few minutes with the family allows us to bond and talk about our day. We use our spa every chance we get. I hope we never need to buy another hot tub but if we do it will be another master spa. Thanks to everyone who made this possible.
View full review
Reason of review:
Good quality
Testimonial
Elena K Hpy

Wonderful Experience

The Healthy Living Spa has been such wonderful experience. We use it nearly every day. My wife has RA and I have a bad back; this spa with all the therapeutic jets makes us both melt away. We love it!" San Antonio, TX
View full review
Reason of review:
Good quality
Testimonial
Anonymous

Exercise is medicine!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was a regular jogger my whole adult life until experiencing degenerative spinal disease. I became a devoted walker, but even this activity generated a lot of pain, so I bought a kiddie pool and made up my own exercises and realized I could get some exercise using water therapy without stirring up pain. However, the kiddie pool was very limiting and could only be used in hot months. I have now purchased and have been using a Therapool, and it is awesome! I am writing in January, when even in North Florida, there are many days when the outside temperatures are very cold, but the spa water is easily warmed to a comfortable temperature. Every day, I jog in the deep end, use the row bars, and do exercises and stretches for about 45 minutes. My blood pressure is back down to normal and I take no pain meds now, not even ibuprofen. I have the deep therapy pool, but there are plenty of exercises that can be performed in more shallow water. Further, I don't typically use the many extra jets on this pool. In fact, if all the jets in the deep end are activated, I find the current too powerful for exercise. My husband works all day, so when he comes home, he just wants to sit in front of some jets and soak up the warm water, and he is pretty happy with the Therapool for his use. This spa has six seats with jets, so it is also inviting as a party activity. My granddaughter will love it. This was a major purchase for us, and we don't have much of a yard. Fortunately, we do have a large back porch, and this is where the spa was installed. I love it there because while I am in the spa, I can watch the birds, the wind in the trees, the drifting clouds. The one thing to be prepared for is the massive size of this unit - very tall and bulky. It dominates the porch and took some time getting used to...sort of like parking the Queen Mary in your back yard. Secondly, the spa cover is comprised of two panels which are very heavy, even for two people. You can drag them off, but it is hard to put them back on, especially if you have back or neck issues. Each of the two panels is made of two smaller panels sown together, so we cut the panels apart and now have 4 smaller cover panel sections to remove and replace every day. Even these are not light. I recommend testing your ability to remove and replace the spa covers for any of the therapy or swim spas before purchasing. These spas cost a lot of money, so they have to be right for you. You need the room for installation, you need to be able to deal with the heavy covers, and unless you are used to spending thousands of dollars on items you rarely use, you want to be sure that you will get in it every day or two for exercise or other water therapy, or just to relax, which is another well-known form of medicine. We had a Masterspa hot tub for ten years before this purchase, so we knew that they were high quality. When we traded in our hot tub for this unit, everything on the hot tub still worked: motors, lights, jets, heater. So I was already a fan of Masterspa products. I would recommend the Therapool to anyone who expects to need or would benefit from long term water therapy and exercise.
View full review
Pros:
  • Great for exercise
  • Quiet
  • Holds heat well
Cons:
  • Need drain installed rather than sump pump
  • More affordable if smaller - but still deep - with fewer jets
  • Very heavy covers
Reason of review:
Enjoying my Therapool and so I am leaving a review
Testimonial
Darina S

Super Hot Tub

This is a very well made hot tub. We bought this hot tub to replace an older one. It works flawless and the is very energy efficient. This hot tub is loaded with features make it a pleasure to maintain and of course use. The pump delivers outstanding performance.
View full review
Reason of review:
Good quality
Testimonial
Darina S

Hot tub; superior service!

More than a little happy with our purchase with only ONE exception - spending so much time in there, nothing much is getting done around the house now! And when I went to register our spa, I found our dealer had already taken care of that too! We will definitely be product loyal!
View full review
Reason of review:
Good customer service
Testimonial
Anonymous

Great communication and accommodated my schedule

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Master Pool & Spa guys have been great, I had a challenging order both in terms of having to fit in a tight space and schedule due to my active home construction. I had many questions and they helped me through the entire process, even going over measures of the spa before I saw it in person at their San Diego spa show. I previously had another spa brand and selected Master Spa specifically to replace a spa I was having large issues with; leaks, electrical issues, sound system failure. I have owned this spa a year now and have not had any issues. Over that year of ownership, if I needed anything they were ready to help, even a year after my purchase (I needed replacement keys and had questions about Wifi module). Oh and their delivery contractor they partner with in CA is absolutely fantastic, again very capable of fitting the spa in a tight spot and he was properly equipped for the delivery job. Night and day difference with the other spa company.
View full review
Pros:
  • Customer service
  • Hot tub itself
  • Delivery crew
Reason of review:
Good customer service
Testimonial
Anonymous
map-marker Bloomfield, New Jersey

Master Spas Hot Tub Review from Bloomfield, New Jersey

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Master Spas Hot Tub Review from Bloomfield, New Jersey
I love using my spa every morning when I wake up, it relaxes me takes out the kinks in my body and makes the rest of the day go smoother, it really reduces stress. G O Grand Rapids, MI
View full review
Reason of review:
Good quality
Testimonial
Anonymous
map-marker Murrieta, California

Master spa

I've owned spas in the past and recently installed a new Masterspa twighlight 8.25. It's by far the best experience I've had in terms of install, delivery, quality and price.. The neck jets are second to none.. This tub is so much easier to care for than any other spa I've owned. If your gonna buy a spa, master is the best in terms of therapy.. Trust me its refreshing not to have to deal with all the chemicals.. My wife refused to get in our old hot tub because of all the chemicals. The water in our Masterspa feels clean and fresh. My neighbor sat in our spa and couldn't believe how inferior his 2 year old spa was to ours. If your gonna spend the money you might as well get a spa that you enjoy. This is my third spa in the last 25 years. It's by far and away without doubt the best spa we've ever owned. John Sutton Dana Point, Ca
View full review
Reason of review:
Good quality
Testimonial
Anonymous
map-marker Santa Clara, California

Review in Plumbing fixtures category from Santa Clara, California

Thanks spa pool bbq show for our new master spa. Seamless, from start to finish it was amazing. Went to your show at the fairgrounds and saw over 100 spas on display. Met by your sales staff who introduced himself and shook our hands, that's very important. We were shown several spas, you seemed to have all different price ranges. We bought a twilight spa because of the neck and shoulder jets along with the mineral filters you showed us, my wife's favorite part. We gave our credit card and 2 days later the spa was delivered, they removed our old tub and put a new one in at no extra charge. Awesome. We filled it up and as per our salesman Travis who asked us to call him on his cell to walk us through start up and he even registered our spa for us. Travis you are amazing. We will tell anyone who will listen to buy a spa from you. We love everything about the tub the lights and waterfall is a must but most of all it is so easy to maintain. Next to no chemicals as advertised. Thanks again master spas.
View full review
Reason of review:
Good quality