Reply by Master Spas

Hi Jack – thanks for bringing this to our attention. Our Customer Service Supervisor has reached out to your dealer, Aqua Spas, to see if we can get this issue resolved for you.
4032 South College Avenue, Fort Collins, CO 80525

The Incorrect lift for our spa cover was installed on our Spa in November. At first the lift was not available.

Then the replacement sides were "on the truck". Here it is 5 months later and we still do not have the correct cover lift.

Product or Service Mentioned: Master Spas Healthy Living Hl7 Hot Tub.

Reason of review: Not responsive..

Preferred solution: Deliver product or service ordered.

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