Welcome to Master Spas Opinions
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Company
responses
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Customer
testimonials
Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. Their management team has over 100 years of spa manufacturing success, and one of the strongest track records in the industry.
Testimonial
Anonymous
Our backyard vacation spot
We purchased a Therapool D and took delivery two weeks ago. We are extremely happy with our spa. Great way to relax and spend time with family and friends. The exercise equipment came in the mail a couple of days ago but are having a blast just hanging out.
Reason of review:
Good quality
Master Spas's reply to: Call disconnected
author's review
Master Spas's reply to: Purchased and now I Pay over $100 for a filter can't buy it locally has to be from them :( ... won't buy from Master Spa again.
author's review
Master Spas's reply to: Ineffective cover
author's review
Master Spas's reply to: Contact for Problems
author's review
Master Spas's reply to: Service tech
author's review
Master Spas's reply to: Problem with heater
author's review
Master Spas's reply to: Michael Phelps spa
author's review
Testimonial
Yanina D
Relaxing and enjoyable
We use the tub very frequently. The control panel is easy to use, the diverter controls move smoothly even with the pumps running, led lighting is just the right amount (we actually like the slow transition through the colors). The corner seat with neck jets "splash"/"spray" .. water in my ear and on my face. Still experimenting with this feature but mostly just turn those off. The foot massage jets are awesome (very powerful). The lounge seat is also very nice. We have avoided those in the previous tub but it is very pleasant.
Reason of review:
Good quality
Testimonial
Yanina D
Great spa – great purchase!
For years I had wanted a hot tub and never bought one for various reasons. About a month ago we received a flyer about a tub show in our area and went to look around. The sales staff were very helpful and pointed out the differences in helped us determine our needs/wants. We purchased TS 8.2 and have been very pleased so far. Easy to operate, cleaning the filters is a breeze. We are still learning the 'little" things but overall a great product and great experience so far!
Reason of review:
Good quality
Master Spas's reply to: Lot of issues
author's review
Testimonial
Yanina D
Best Tub
I waited awhile to do this review because frankly I was worried because the tub was such a good buy but I have to say after 15 months this spa has been amazing. Better than our last one for more money. It amazes me how little care and clean the spa stays. So far, so good.
Reason of review:
Good quality
Master Spas's reply to: Hot tub not working
author's review
Master Spas's reply to: Swimming pool fill with mud when delivering
author's review
Master Spas's reply to: Misleading at best
author's review
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