We have just begun to use our Master Spa. Our salesperson said we would use chlorine to set it up only, and it was a "mineral water" spa after that.
Minimal maintenance, no chemicals, no need to bathe after because there's no chlorine... this is why we bought it. Said we'd empty it once a year, change one filter once a year, the other every 18 months. Said the filter would keep it nice and clear, just rinse it off once a month...
None of this was true. Now I'm stuck with a giant bathtub full of chemicals and no idea how to keep it clean. Said the delivery man would explain the chemicals and set up- which he had no idea about. This isn't what we paid for.
Am I disappointed? yes.
But I paid a lot for this, so we'll have to figure it out. I'll never buy at a show again, and definitely not "on the spot".
Reason of review: Not as described/ advertised.
Monetary Loss: $6400.
Preferred solution: Let the company propose a solution.
Master Spas Pros: What they sold me.
Master Spas Cons: Sold me a fake product.