Reply by Master Spas

Thank you for the post. We’d like the opportunity to get more information from you on who the dealer was that you visited. Please contact us at 800-860-7727 or customercare@masterspas.com. We strive to make sure our dealers are providing the best possible service to potential customers and Master Spa owners alike and we would value your feedback. thank you
Author's
Bakersfield, California
1.2K views
5 comments

I would have purchased a spa yesterday from Ron at the Bakersfield Spa, Pool & BBQ show, except for ONE thing!When I asked about 12 months same as cash financing, as that is what was being advertised, he replied that they add 8% to the purchase price to cover their cost to finance 12 months same as cash.Right there it told me I was NOT dealing with a reputable saleperson or company.

It's not only false advertising, it's the classic 'bait & switch'.You can't have 12 months same as cash financing if you charge interest and tack it onto the purchase price!

Reason of review: Bad quality.

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Anonymous
Hamilton, Ontario, Canada #820074

That was actually the only honest salesperson you've met....if you think no interest no payments same as cash isn't added to all retail pricing go to your bank and tell them you want the free money!!!

Anonymous
#783728

My wife and I went to a show and was quickly suspect as the sales people were extremely pushy.Each model we looked at was " we only have one left." Plus couldn't get a straight answer on warranties on the unit.

Just felt very sleazy and creepy. Plus, all the models had "sold" signs on them but insisted that my whole family climb in and out of several even without my wife and daughter removing boots with heels. If it was my spa I would not want joe public climbing in and out of a spa i just purchased without asking them to remove shoes. Thank goodness we went on our phones and read a little more about the company and decided to hold off.

Do more research and yes, if need be, spend a little more on a local dealer we can walk into the store and get service!

Thanks for all the helpful reviews.

FYI, we really did like the looks of some of the spa's.

Anonymous
#723693

I have a feeling I know who the salesman was, and unfortunately for you he is one of the most honest guys you could ask to deal with in the hot tub industry.Unfortunately, what was stated in the other comment is very true.

Oftentimes, that same as cash deal that sounds great to you, also costs money to the dealer, which is why paying for things in full with cash or checks equates to you getting the best deal.

I wonder if you know that using your credit cards also costs the merchant money???Nothing about what you said has anything to do with bait and switch...

Anonymous
#640443

Sounds Like Ron was just being honest with you and giving you choice.When I bought furniture last month the saleswoman told me that 12 months same as cash cost them 10% so she said you could buy the set for $2000 and get 12 mo sac or pay cash and get it for $ 1800...Makes sense to me and I thanked her for the choice.

I bought a boat at the boat show 2 years ago and not only saved $5000 on the floor model, they gave me almost the same option...24 mos sac or 15% more off for cash.I took the cash offer, banks make enough money off of all of us...

It's not false advertising or bait n' switch...just choice.

Anonymous
to Common Sense #822340

Dayna Titus is a cheater and a Liar!Dayna Titus goes around spreading lies about herself and lies about people she is jealous of.

She is so phony she looks deformed! Dayna Titus's nose is deformed by having a bad nose job years ago, it was HUGE and now is still big but also lumpy. Her chest is uneven and makes her body look deformed and bizarre from having breast implants so many times. This women is a total drunk and is delusional about her own self image.

Very paranoid head case.BE VERY CAREFUL AROUND THIS CRAZY, DISGUSTING BITTER DAYNA TITUS!!!!

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