Contact Information

You can contact the customer service of Master Spas by calling at Master Spas phone numbers.

Customer Service:

  • (800) 860-7727

Headquarters:

  • (260) 436-9100
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Currently you can call only US numbers.

Master Spas Website:

Master Spas Online Chat:

Corporate Office Address:

Master Spas, LLC
6927 Lincoln Parkway
Fort Wayne, Indiana 46804
United States

Other Info:

Hours of operation:

Mon.-Thurs. 7AM – 5PM EST

Fri. 8AM – 12PM EST

Help in Social Networks:

Master Spas Rating and Reviews

Rating details

4.2

Rating stats

Rating trend

Summary of Master Spas Customer Service Calls

125 TOTAL
CALLS
73% SUCCESSFUL
CONNECTIONS
01:41 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Master Spas to Ask about:

Product/ Service Question:

  • “Operation”
  • “Breaker keeps tripping”
  • “Recirc pump won’t turn off”

Request for Information Question:

  • “Want to talk to corporate about an independent distributer”
  • “Purchase of a Hot Tub or Swim Spa”
  • “Question on mantance”

Staff Question:

  • “Service in 98022”
  • “Repair service in my area 03225”
  • “Spa staff and clint”

Shipping and Delivery Question:

  • “Undelivered hot tub”

Other Question:

  • “Draining tub”
  • “Tech support”
  • “Temp”

About

Top Master Spas Services

Customer Care, Hot Tub Installation, Sales Manager

Master Spas Pros and Cons

Pros: Master blaster foot jets, What they sold me, Reputation for quality, Quality, Very convincing to sell the product

Cons: Customer service, Lack of service, Support, Post sale customer service, Responsiveness

Related Companies

Clarity Spas

Summary

Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. Their management team has over 100 years of spa manufacturing success, and one of the strongest track records in the industry.

Master Spas reviews and complaints

Master Spas is ranked 9 out of 238 in Pools, Spas and Plumbing Supplies category

Master Spas Stats

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Number of Calls

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