Contact Master Spas Customer Service
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Master Spas Phone Numbers and Emails
Toll-Free Number:
-
(800) 860-7727
Customer Service:
-
(260) 436-9100
Master Spas Emails:
Customer Service
Legal
Privacy Inquiries
Sales/ Reservations
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Contact Information
Master Spas Website:
Master Spas Help Center:
Corporate Office Address:
Master Spas, LLC
6927 Lincoln Parkway
Fort Wayne,
Indiana
46804
United States
Other Info (opening hours):
Hours:
Monday - Thursday: 7:00am - 5:00pm
Friday: 8:00am - 12:00pm
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Summary of Master Spas Customer Service Calls
191
TOTAL
CALLS
CALLS
01:42
AVG CALL
DURATION
DURATION
12%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Master Spas?
Product/ Service Question:
- “Hot tub leaking”
- “Lights are not working”
- “Buying used spa”
Request for Information Question:
- “Installing a tub, need to know electrical specs”
- “Looking for service tech near me”
- “Want to talk to corporate about an independent distributer”
Staff Question:
- Customer service
- “Need my tub serviced”
- “Repair service in my area olympia WA. Purchased Mayer spa in 2016 the motor is not working”
Shipping and Delivery Question:
- “Products have not arrived, no eta”
- “Undelivered hot tub”
Return/ Replace Question:
- “Deverter replacement”
Activation/ Cancellation Question:
- “Green water with white slime within 6 hours of fresh water, new filter and activated”
Account Question:
- “Feed line from the water filter compartment is blocked”
Other Question:
- “Issues with spa”
- “Comllaint”
- “Weird code on spa”
About
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Summary
Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. Their management team has over 100 years of spa manufacturing success, and one of the strongest track records in the industry.
Master Spas is ranked 3 out of 305 in Pools, Spas and Plumbing Supplies category
Master Spas Stats
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Number of Reviews
Number of Comments
Number of Calls
Master Spas