Master Spas Contact Information

  • (800) 860-7727
  • (260) 436-9100

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Headquarters Address:

Master Spas, Inc.
6927 Lincoln Parkway
Fort Wayne, IN 46804

Social Networks:

Summary of Master Spas Customer Service Calls

94 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
01:42 AVG CALL DURATION
11% ISSUES RESOLVED

Customers Contact Master Spas to Ask about:

Product/ Service:

  • “Broken diverter valve”
  • “Broken part”
  • “Thermostat broken on Legacy Whirlpool”

Staff:

  • “Follow up service”
  • “Looking for service tech near me”

Request for Information:

  • “Wiring question”

Other:

  • “Faulty heater”
  • “Spa wont heat.”
  • “New hot tub not running, won’t stay on to heat up with a variety of messages when it turns it self off”

Master Spas Rating Stats

4.1 out of 5 stars
based on 78 reviews
See all 210 reviews reviews

Rating stats

  1. 25 reviews
  2. 13 reviews
  3. 12 reviews
  4. 11 reviews
  5. 17 reviews

Rating trend

About Master Spas

Top 5 Master Spas Services

Customer Care, Sales Manager, Plumbing Service

Top 5 Likes about Master Spas

What they sold me, Quality of jets, Master blaster foot jets, Hot tub itself, Very convincing to sell the product

Top 5 Dislikes about Master Spas

Customer service, Support, Post sale customer service, Poor customer service regarding warranty, Only nice until paid

Top 5 Related Companies

Clarity Spas

Summary

Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. Their management team has over 100 years of spa manufacturing success, and one of the strongest track records in the industry.

Master Spas reviews and complaints

Master Spas is ranked 7 out of 244 in Pools, Spas and Plumbing Supplies category

Master Spas Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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