Contact Information

Master Spas Phone Numbers

  • (800) 860-7727
  • (260) 436-9100

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Headquarters Address:

Master Spas, Inc.
6927 Lincoln Parkway
Fort Wayne, IN 46804

Other Info:


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Summary of Master Spas Customer Service Calls

99 TOTAL
CALLS
92% SUCCESSFUL
CONNECTIONS
01:41 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Master Spas to Ask about:

Product/ Service Question:

  • “Broken part”
  • “Broken diverter valve”
  • “Thermostat broken on Legacy Whirlpool”

Staff Question:

  • “Spa staff and clint”
  • “Follow up service”
  • “Looking for service tech near me”

Request for Information Question:

  • “Wiring question”

Other Question:

  • “Shows dry heater”
  • “Faulty heater”
  • “Spa wont heat.”

Master Spas Rating Stats

4.1 out of 5 stars
based on 83 reviews
See all 216 reviews reviews

Rating stats

  1. 26 reviews
  2. 13 reviews
  3. 14 reviews
  4. 12 reviews
  5. 18 reviews

Rating trend

About Master Spas

Top 5 Master Spas Services

Customer Care, Sales Manager, Plumbing Service

Top 5 Likes about Master Spas

What they sold me, Master blaster foot jets, Quality of jets, Hot tub itself, Very convincing to sell the product

Top 5 Dislikes about Master Spas

Customer service, Support, Post sale customer service, Poor customer service regarding warranty, Only nice until paid

Top 5 Related Companies

Clarity Spas

Summary

Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. Their management team has over 100 years of spa manufacturing success, and one of the strongest track records in the industry.

Master Spas reviews and complaints

Master Spas is ranked 7 out of 252 in Pools, Spas and Plumbing Supplies category

Master Spas Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.
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