Contact Information

Master Spas Phone Numbers

  • (800) 860-7727
  • (260) 436-9100
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Corporate Office Address:

Master Spas, Inc.
6927 Lincoln Parkway
Fort Wayne, IN 46804

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Summary of Master Spas Customer Service Calls

01:41 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Master Spas to Ask about:

Product/ Service Question:

  • “Leaking”
  • “Broken part”
  • “Broken diverter valve”

Staff Question:

  • “Looking for service tech near me”
  • “Spa staff and clint”
  • “Follow up service”

Request for Information Question:

  • “Question on mantance”
  • “Wiring question”

Shipping and Delivery Question:

  • “Undelivered hot tub”

Other Question:

  • “Possible curcit board problem with my spa”
  • “Purchase of a Hot Tub or Swim Spa”
  • “Item number”

Master Spas Rating Stats

4.2 out of 5 stars
based on 100 reviews
See all 234 reviews

Rating trend


Top Master Spas Services

Customer Care, Hot Tub Installation, Sales Manager

Master Spas Pros and Cons

Pros: What they sold me, Master blaster foot jets, Quality of jets, Hot tub itself, Very convincing to sell the product

Cons: Customer service, Support, Post sale customer service, Poor customer service regarding warranty, Only nice until paid

Related Companies

Clarity Spas


Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. Their management team has over 100 years of spa manufacturing success, and one of the strongest track records in the industry.

Master Spas reviews and complaints

Master Spas is ranked 6 out of 278 in Pools, Spas and Plumbing Supplies category

Master Spas Stats

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Number of Calls

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