Contact Master Spas Customer Service
You can contact the customer service representative of Master Spas calling Master Spas's helpline phone numbers.
- (800) 860-7727
- (260) 436-9100
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Currently you can call only US numbers.
Master Spas Website:
Master Spas Online Chat:
Master Spas Email:
Corporate Office Address:
Other Info (opening hours):
Hours of operation:
Mon.-Thurs. 7AM – 5PM EST
Fri. 8AM – 12PM EST
Help in Social Networks:
Summary of Master Spas Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Master Spas Customer Service?
Product/ Service Question:
- “Broken M***** b****** jet”
- “My spa pump does not work and this is the 2nd time it's gone out I just got this DAM spa I paid cash for and it's the PITS”
Request for Information Question:
- “Purchase of a Hot Tub or Swim Spa”
- “Question on mantance”
- “Service in 98022”
- “Repair service in my area 03225”
- “Spa staff and clint”
Shipping and Delivery Question:
- “Products have not arrived, no eta”
- “Undelivered hot tub”
Activation/ Cancellation Question:
- “Green water with white slime within 6 hours of fresh water, new filter and activated”
- “Feed line from the water filter compartment is blocked”
- “Trouble shooting spa control and filter”
Pros: Master blaster foot jets, What they sold me, Reputation for quality, Quality, Very convincing to sell the product
Cons: Customer service, Lack of service, Support, Post sale customer service, Responsiveness
Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. Their management team has over 100 years of spa manufacturing success, and one of the strongest track records in the industry.
Master Spas is ranked 9 out of 255 in Pools, Spas and Plumbing Supplies category