Contact Information

Master Spas Phone Numbers

  • (800) 860-7727
  • (260) 436-9100
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Master Spas Website:

Master Spas Online Chat:

Corporate Office Address:

Master Spas, Inc.
6927 Lincoln Parkway
Fort Wayne, IN 46804

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Master Spas Rating and Reviews

4.2 out of 5 stars
based on 117 reviews
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Rating trend

Summary of Master Spas Customer Service Calls

01:41 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Master Spas to Ask about:

Product/ Service Question:

  • “Need to ship back part didn't work Order ID35540”
  • “Spas not working”
  • “Leaking”

Staff Question:

  • “Service in 98022”
  • “Repair service in my area 03225”
  • “Spa staff and clint”

Request for Information Question:

  • “Question on mantance”
  • “Looking for service tech near me”
  • “Wiring question”

Shipping and Delivery Question:

  • “Undelivered hot tub”

Other Question:

  • “Operation”
  • “Tech support”
  • “Breaker keeps tripping”


Top Master Spas Services

Customer Care, Hot Tub Installation, Sales Manager

Master Spas Pros and Cons

Pros: Master blaster foot jets, What they sold me, Reputation for quality, Quality, Very convincing to sell the product

Cons: Customer service, Lack of service, Support, Post sale customer service, Responsiveness

Related Companies

Clarity Spas


Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. Their management team has over 100 years of spa manufacturing success, and one of the strongest track records in the industry.

Master Spas reviews and complaints

Master Spas is ranked 8 out of 260 in Pools, Spas and Plumbing Supplies category

Master Spas Stats

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