Contact Information

Master Spas Phone Numbers

  • (800) 860-7727
  • (260) 436-9100
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Corporate Office Address:

Master Spas, Inc.
6927 Lincoln Parkway
Fort Wayne, IN 46804

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Summary of Master Spas Customer Service Calls

01:41 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Master Spas to Ask about:

Staff Question:

  • “Repair service in my area 03225”
  • “Looking for service tech near me”
  • “Spa staff and clint”

Product/ Service Question:

  • “Leaking”
  • “Broken part”
  • “Broken diverter valve”

Request for Information Question:

  • “Question on mantance”
  • “Wiring question”

Shipping and Delivery Question:

  • “Undelivered hot tub”

Other Question:

  • “Repair”
  • “Dissatisfied with cover”
  • “Spas not working”

Master Spas Rating Stats

4.3 out of 5 stars
based on 105 reviews
See all 239 reviews

Rating trend


Top Master Spas Services

Customer Care, Hot Tub Installation, Sales Manager

Master Spas Pros and Cons

Pros: Master blaster foot jets, What they sold me, Reputation for quality, Quiet, Quality of jets

Cons: Customer service, Support, Responsiveness, Post sale customer service, Poor customer service regarding warranty

Related Companies

Clarity Spas


Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. Their management team has over 100 years of spa manufacturing success, and one of the strongest track records in the industry.

Master Spas reviews and complaints

Master Spas is ranked 6 out of 290 in Pools, Spas and Plumbing Supplies category

Master Spas Stats

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Number of Reviews

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Number of Calls

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