Contact Master Spas Customer Service
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Master Spas Phone Numbers and Emails
Toll-Free Number:
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(800) 860-7727
Customer Service:
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(260) 436-9100
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(800) 860-7727
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(260) 436-9100
Master Spas Emails:
Customer Service
Legal
Privacy Inquiries
Sales/ Reservations
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Contact Information
Master Spas Website:
Master Spas Help Center:
Corporate Office Address:
Master Spas, LLC
6927 Lincoln Parkway
Fort Wayne,
Indiana
46804
United States
Other Info (opening hours):
Hours:Monday - Thursday: 7:00am - 5:00pmFriday: 8:00am - 12:00pm
Summary of Master Spas Customer Service Calls
221
TOTAL
CALLS
CALLS
01:42
AVG CALL
DURATION
DURATION
10%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Master Spas?
Product/ Service Question:
- “Issue with recommended product. It doesn't fit my product.”
- “Warranty inquiry”
- “Troubleshooting, repairs, overheat code with Ice code”
Request for Information Question:
- “Question about large hole my conduit is small what do other owners do”
- “Need help trouble shooting”
- “Electrical question”
Staff Question:
- Customer service
- “Need my tub serviced”
- “Repair service in my area olympia WA. Purchased Mayer spa in 2016 the motor is not working”
Shipping and Delivery Question:
- “Delivery”
- “Products have not arrived, no eta”
- “Undelivered hot tub”
Return/ Replace Question:
- “Replaceme”
- “Deverter replacement”
Account Question:
- “Weird code on spa”
- “Feed line from the water filter compartment is blocked”
Activation/ Cancellation Question:
- “Green water with white slime within 6 hours of fresh water, new filter and activated”
Other Question:
- “Tap, touch control panel is not responding”
- “Converting to 240 volt”
- “Sales”
About
Related Companies
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Summary
Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. Their management team has over 100 years of spa manufacturing success, and one of the strongest track records in the industry.
Master Spas is ranked 5 out of 345 in Pools, Spas and Plumbing Supplies category
Master Spas Stats
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Number of Reviews
Number of Comments
Number of Calls
Master Spas