Contact Master Spas Customer Service
Advertisements
Master Spas Phone Numbers and Emails
Toll-Free Number:
-
(800) 860-7727
Customer Service:
-
(260) 436-9100
Master Spas Emails:
Customer Service
Legal
Privacy Inquiries
Sales/ Reservations
Advertisements
Contact Information
Master Spas Website:
Master Spas Help Center:
Corporate Office Address:
Master Spas, LLC
6927 Lincoln Parkway
Fort Wayne,
Indiana
46804
United States
Other Info (opening hours):
Hours:
Monday - Thursday: 7:00am - 5:00pm
Friday: 8:00am - 12:00pm
Summary of Master Spas Customer Service Calls
204
TOTAL
CALLS
CALLS
01:42
AVG CALL
DURATION
DURATION
11%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Master Spas?
Product/ Service Question:
- “WiFi”
- “Hot tub leaking”
- “Lights are not working”
Request for Information Question:
- “Electrical question”
- “Help with new spa”
- “Help with soa settings”
Staff Question:
- Customer service
- “Need my tub serviced”
- “Repair service in my area olympia WA. Purchased Mayer spa in 2016 the motor is not working”
Return/ Replace Question:
- “Replaceme”
- “Deverter replacement”
Shipping and Delivery Question:
- “Products have not arrived, no eta”
- “Undelivered hot tub”
Activation/ Cancellation Question:
- “Green water with white slime within 6 hours of fresh water, new filter and activated”
Account Question:
- “Feed line from the water filter compartment is blocked”
Other Question:
- “Filter”
- “Turning spa on”
- “Follow up”
About
Related Companies
Clarity Spas
Summary
Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. Their management team has over 100 years of spa manufacturing success, and one of the strongest track records in the industry.
Master Spas is ranked 5 out of 316 in Pools, Spas and Plumbing Supplies category
Master Spas Stats
—
Number of Reviews
Number of Comments
Number of Calls
Master Spas