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Master Spas Phone Numbers and Emails

Toll-Free Number:

  • (800) 860-7727
Call customer service
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Customer Service:

  • (260) 436-9100
  • (800) 860-7727
  • (260) 436-9100

Master Spas Emails:

Customer Service
Legal
Privacy Inquiries
Sales/ Reservations

Contact Information

Master Spas Website:

Master Spas Help Center:

Corporate Office Address:

Master Spas, LLC
6927 Lincoln Parkway
Fort Wayne, Indiana 46804
United States

Other Info (opening hours):

Hours:Monday - Thursday: 7:00am - 5:00pmFriday: 8:00am - 12:00pm

More contact details

Master Spas Rating Based on 166 Reviews

Rating stats

Rating trend

Summary of Master Spas Customer Service Calls

221 TOTAL
CALLS
01:42 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Master Spas?

Product/ Service Question:

  • “Issue with recommended product. It doesn't fit my product.”
  • “Warranty inquiry”
  • “WiFi”

Request for Information Question:

  • “Question about large hole my conduit is small what do other owners do”
  • “Need help trouble shooting”
  • “Electrical question”

Staff Question:

  • Customer service
  • “Need my tub serviced”
  • “Repair service in my area olympia WA. Purchased Mayer spa in 2016 the motor is not working”

Shipping and Delivery Question:

  • “Delivery”
  • “Products have not arrived, no eta”
  • “Undelivered hot tub”

Return/ Replace Question:

  • “Replaceme”
  • “Deverter replacement”

Activation/ Cancellation Question:

  • “Green water with white slime within 6 hours of fresh water, new filter and activated”

Account Question:

  • “Feed line from the water filter compartment is blocked”

Other Question:

  • “Tap, touch control panel is not responding”
  • “Converting to 240 volt”
  • “Sales”

About

Related Companies

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Summary

Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. Their management team has over 100 years of spa manufacturing success, and one of the strongest track records in the industry.

Master Spas reviews and complaints

Master Spas is ranked 6 out of 344 in Pools, Spas and Plumbing Supplies category

Master Spas Stats

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Number of Calls

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