Have a master spa and love it! It’s been 3 years and haven’t had a single problem!
Till now . The clear was peeling and I called them. Customer service has always been great and they agreed to replace the tub with a new one . The warranty is the only issue I have.
The product was addmitted to being faulty but the still want me to pay around 800 for shipping!
I don’t think a costumer should be responsible for a defect! Other than that the tub has been great .