Reply by Master Spas

Thank you for your posting. It sounds like you have had an issue with one of the LED lights on your spa. We'd love to help and make sure your hot tub is in perfect running condition for your enjoyment. We weren't able to gather any specifics on how to contact you from your posting so please either call us at 800-860-7727 or email us at customercare@masterspas.com. Thank you and we look forward to hearing from you.
Author's
Canfield, Ohio
0 comments

Bought a twilight series last august with the same bs about how great the service is.delivered in October with one small light not working after 20 calls and 7months still not fixed or even looked at thank god it was not something serious dont buy this spa kept getting the runaround with everyone I talked to the only people.who seemed interested were the two different service men I have talked to they do not work for master spa hope this helps you decide don't fall for there hard sell like I did buy from a local dealer and not at a fair like me

Reason of review: Bad quality.

Monetary Loss: $90.

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