Manufacturer: Master Spas Category: Hot Tubs Clear all filters (59 of 342 reviews match)
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Master Spas's reply to:

Master Spas - Worst customer service anywhere

Thanks for reaching out to us. I know one of our Customer Care Team members was able to contact you directly outside this platform and provide the information you were looking for. Glad to hear you’re enjoying your Trainer 12!
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I didn't like
  • Post sale customer service
  • Support
  • Dealer experiences
#1083101 by anonymous
Had hot tubs that we never used ! Got bored sitting in it ! Bought 8.2 twilight and use every night with my wife , who hated our calspa . This is the finest tub we ever bought ! Great quality and light show is amazing! Ron .
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No snow, and very hot summers. Is there a way to turn off the heater for the summer? I was told that when you order your spa there is a different setting for California customers. We are very happy with our spa. It is easy to maintain and keep clean. But can not keep...
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Master Spas Fort Wayne, Indiana
#1076057 by testimonial
Thank you for letting us know what is going on with your swim spa. One of our Customer Care Representatives will be in touch to review the situation with you shortly.
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#1065179 by anonymous

Testimonial
Master Spas - Great spa

This spa is a great spa.I've had numerous spas in my life this one stands out above the rest. The power it has is unbelievable. The only thing that I have a problem with is there is no hand railing to get in and out of the spa but other than that great great Spa ....
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#1050790 by testimonial

Testimonial
Master Spas - Love My Hot Tub

We love our new hot tub! We got it about 2 months ago! Everything has gone according to plan. The sales people were great, the delivery was ahead of time and was handled so professionally! It was easy start up and very easy to follow instructions! We have had no...
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#1050789 by testimonial
He acquired a hot tub someone was replacing and, after some repair, had a functioning hot tub in his back yard. He used it daily and reported that he felt much better and awoke in the morning ready to go. My wife and I decided to investigate getting a hot tub. We had...
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#1038364 by testimonial
We originally had the Healthy Living Spa which was great but we upgraded to the Twilight 8.2 and we could not be more happy. From the powerful jets to the Bluetooth sound system, we do not have one complaint on our new TS 8.2 Highly recommend!
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For relaxation, my husband and I can sit in the hot tub with the enormous amount of jets kick back relax and watch the beautiful sunset then turn on the colorful pool lights look up and see the starts. What an awesome experience! Ryan Frank at Aqua Haven and his team...
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#1023084 by testimonial
The tub looks great, very elegant. The jets and water temperature are very relaxing. Easy to set up, easy to maintain, and easy to use. Best investment I ever made for my health." El Paso, TX.
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#1011495 by testimonial