Manufacturer: Master Spas Category: Hot Tubs Clear all filters (59 of 342 reviews match)
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Master Spas Hot Tub Review from Bloomfield, New Jersey
I love using my spa every morning when I wake up, it relaxes me takes out the kinks in my body and makes the rest of the day go smoother, it really reduces stress. G O Grand Rapids, MI
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Master Spas Bloomfield, New Jersey
#908151 by testimonial

Testimonial
Master Spas - Master spa

This tub is so much easier to care for than any other spa I've owned. If your gonna buy a spa, master is the best in terms of therapy.. Trust me its refreshing not to have to deal with all the chemicals.. My wife refused to get in our old hot tub because of all the...
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Master Spas Murrieta, California
#906391 by testimonial
Master Spas's reply to:

Master Spas Hot Tub Review from Springfield, Oregon

Thank you for your recent post regarding your Legacy hot tub. The Legacy Whirlpool line of spas has a 3 year surface and structure warranty and a 1 year parts and labor warranty. Our records show 1 service claim submitted to us that resolved the issue you had at the...
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Master Spas Springfield, Oregon
I didn't like
  • You did not stand behind your producct
#894388 by anonymous
Master Spas's reply to:

Master Spas is horrible

Thank you for your recent review. We’ve been in touch with the local dealer regarding your swim spa and this situation. Although this is an older model, both Master Spas and the local dealer have qualified technicians as well as access to documents, like the Owners...
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Master Spas Pagosa Springs, Colorado
I didn't like
  • Only nice until paid
  • Fraud
  • Lack of service
#894105 by pec
Master Spas's reply to:

Master Spas - One lie after another...

Thanks for your recent review. We're very sorry to hear that you're unhappy although it seems much of this is not based on fact. One of our Customer Care members will reach out to you to review these with you personally.
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Master Spas Lenexa, Kansas
I didn't like
  • Representative service
#883774 by anonymous
We gave our credit card and 2 days later the spa was delivered, they removed our old tub and put a new one in at no extra charge. Awesome. We filled it up and as per our salesman Travis who asked us to call him on his cell to walk us through start up and he even...
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Master Spas Santa Clara, California
#883170 by testimonial
Master Spas's reply to:

Master Spas Hot Tub Review from Warwick, New York

Thank you for your recent post. We have contacted the local dealer you purchased your spa through and they will be in touch with you.
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Master Spas Warwick, New York
#859151 by anonymous
Mark Nelson and his team at Master Spas are not only knowledgable but friendly and easy to work with. They have a great selection of tubs and assessories. I LOVE my hot tub!!! .
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Master Spas Detroit, Michigan
#854484 by testimonial
A member of our Customer Care team has been in touch and offered you a 6 month warranty extension while also coordinating the local service technician to thoroughly inspect your hot tub. After reviewing their findings, we will be in touch with you to finalize this...
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Master Spas Hunlock Creek, Pennsylvania
#841068 by Mightychief1
Master Spas's reply to:

Response to Master Spas reply for my review #832829

Thanks for your update. A member of our Customer Care Team will follow up with the local dealer to determine what they saw on the last visit. We'll then be in touch as soon as possible so you can enjoy your hot tub.
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Master Spas New Berlin, Wisconsin
#839634 by Bob.Garcia