State: Maryland City: Edgewater Product: Master Spas Hot Tub Clear all filters (1 of 80 reviews match)
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Master Spas's reply to:

Master Spas in Edgewater, Maryland - Extreme stress for something that is supposed to relax us

Thank you for your posting. From the details you listed, it sounds like you visited a sales event of an independently owned and operated dealer that sells our products. We'd love to help if you contact us at 800-860-7727 or customercare@masterspas.com. We look forward to hearing from you and getting things resolved with your local dealer.
Review
#507835 Review #507835 is a subjective opinion of poster.
Product
Master Spas Hot Tub
Reason of review
Bad quality
Loss
$7000

We went to hot tub show in Denver and walked in only to find Master Spas. Not a problem.

We hooked up with a very knowledgeble sales man and eventually purchased what seemed to be a great spa for a reasonable price. It was delivered yesterday....deep scratches on one side and the bottom of the tub completely caved in. We did not accept delivery but Master Spa is forcing us to keep the tub and not refund our money.

We just moved into a brand new house and are so stressed by this. I should have listened to the reviews on line.