spa delivered 9/21/2017 talked to Lydia 5/24/2018. 3 jets not working needed 3 sent 2. ordered filters 9/30/2018 they sent wrong filters packing list was right item no.268804 set of 3 filters they sent 2 of the wrong filters. 10/2/2018 talked to Lethia needed 3 new jets ordered 3 received 2 one of them was wrong jet. 10/4/2018 Richard Landcaster installed new heater and
ordered me 2 new jets 10/16/2018 called Richard had not received jets yet
he called them order had been miss placed . received jets 10/17/2018
one was right one wrong or broke and still have jets that don't work right
I had a jacuzza spa for 13 years only one jet went bad after 11 years one heater after 10 years and didn't have problems getting the right parts
Product or Service Mentioned: Master Spas Twilight Series Ts 7.2 Hot Tub.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.