I purchased a master spa and I have had nothing but problems. I told them I was building a new house and I had these "warrantees" that apparently expired the minute I moved the hot tub 6 months after I purchased it.
EVERY part has been replaced, no warrantees because of every reason in the world. no return calls from my dealer. At a cost of over $11,000 - I should have just put in a new pool with heat.
Even the cover that had a warrantee didn't apply.
I ordered that too because it was a bad cover.
I paid over $5,000 in repairs already within the last 3 years. northing is cheap on this waste of money.
Product or Service Mentioned: Master Spas Hot Tub.
Reason of review: Poor customer service.
Monetary Loss: $11000.