I, too made the mistake of buying a Master Spa from Stevenson Pools. BTW Stevenson is whole different and lengthy complaint!!
I am getting ready to file suit against Master Spa.
I have had my stereo and TV serviced 12 times and still they don't work. The finish began to crack after the first year. I called MS and they told me they would give me a $60.00 credit against the cracked finish...the spa cost me $15000.00!!!!
CAN YOU BELIEVE IT??
The only relief will come in court. I will let you know the suit proceeds.
Reason of review: Bad quality.