Bought a master spa at a show when they travelled through my town. Signed a contract for a tub, gave a $4800 deposit.
Tub was supposed to be arrive in three weeks. Nobody would return my many calls for three months finally we agreed on a date, had an electrician there for five hours, they didn't show up, they didn't call. Now I found out they will not honor the original deal, nor will they give my deposit back.
Stay away from this company we will probably end up in court. Don't ever give a deposit to this company.
Product or Service Mentioned: Master Spas Hot Tub.
Reason of review: Poor customer service.
Monetary Loss: $4800.
Preferred solution: Let the company propose a solution.
I didn't like: Customer service, Post sale customer service.