Product: Master Spas Hot Tub Clear all filters (70 of 70 reviews match)
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Thanks for reaching out to us and filling us in on your situation. One of our Customer Care members will be reaching out to you to review the situation. The messages on your topside control panel indicate a flow issue that is usually caused when the filters need to...
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Author
Location
Casa Grande, Arizona
Product
Master Spas Hot Tub
Review #756948 is a subjective opinion of poster.
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1.0
Details
Thanks for the feedback. One of our Customer Care representatives will be in touch with you to review the situation and walk you through the water chemistry issues. The TS 6.2 actually has a far superior filtration system to most hot tubs on the market today and...
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Author
Location
East Middlebury, Vermont
Product
Master Spas Hot Tub
Review #755165 is a subjective opinion of poster.
0 comments
Mr. Miralles, The member of our Customer Care team that reached out to you earlier will be in contact to resolve the situation. Thanks for your patience in getting this resolved. Master Spas, Inc.
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Author
Location
Redding, California
Product
Master Spas Hot Tub
Review #751940 is a subjective opinion of poster.
Testimonial
0 comments
5.0
Details
We love our spa.Thanks to Travis our experience was amazing. We knew nothing about hot tubs and always wanted one. We went to the convention center after seeing the ads on television. We were met with a very friendly sales rep and were given a complete presentation...
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Author
Location
Dallas, Texas
Product
Master Spas Hot Tub
Reason of review
Good customer service
Review #745532 is a subjective opinion of poster.
0 comments
Richard, Thank you for choosing a Master Spa. One of our Customer Care team members will be in touch to review the operation of your new hot tub. In the future, feel free to reach us at either 800-860-7727 or customercare@masterspas.com
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Author
Location
Redding, California
Product
Master Spas Hot Tub
Review #744505 is a subjective opinion of poster.
0 comments
Thank you for your recent review. We were able to find your contact details in our system and we'll be reaching out to you directly to discuss the situation further. Master Spas builds some of the most energy efficient hot tubs on the market. However, once the cover...
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Author
Location
Lake Odessa, Michigan
Product
Master Spas Hot Tub
Review #739801 is a subjective opinion of poster.
0 comments
5.0
Details
Thanks for sharing your unique perspective on your hot tub experience and we're so glad you're enjoying it!
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Author
Location
Luzerne, Michigan
Product
Master Spas Hot Tub
Review #701996 is a subjective opinion of poster.
0 comments
Master Spas - Master Spa seems loud, constantly running, high power bill and some jets seem weak
Hope you're enjoying your new home. We'd love to help you get to know your Master Spa better and provide you some guidance for using and programming it. One of our Customer Care Representatives will be contacting you to get more details. Much of what you are...
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Author
Location
Quispamsis, New Brunswick
Product
Master Spas Hot Tub
Review #680168 is a subjective opinion of poster.
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Master Spas's reply to:

2.8
Details
Posted by Master Spas Customer Support on July 28, 2015: A member of our Customer Care Team tried to reach out to you through both the email and phone number you submitted previously. The email was sent at 8:10am Friday morning and the phone message was left close to...
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Author
Location
Mercer, Pennsylvania
Product
Master Spas Hot Tub
Tags
  • Legal terms
Review #670631 is a subjective opinion of poster.
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Master Spas's reply to:

4.0
Details
Hi and thanks for your recent post. We’re so glad you are enjoying your Michael Phelps Legend 900! We understand how frustrating it can be to be ready to use your spa and enjoy your favorite music only to find that the remote for the stereo isn’t cooperating. Our...
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Author
Location
Leander, Texas
Product
Master Spas Hot Tub
Review #646936 is a subjective opinion of poster.