Product: Master Spas Hot Tub Clear all filters (70 of 70 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
Master Spas's reply to:

Thanks so much for your recent review. It's great to hear that you're enjoying your hot tub so much! If you ever need anything, please don't hesitate to contact us at 800-860-7727 or customercare@masterspas.com
Read more
5.0
Los Angeles, California
Product
Master Spas Hot Tub
#634904
Master Spas's reply to:

Thank you for your recent post. With the information you were able to provide regarding your 2007 hot tub, we were able to access your information in our customer system. First, we apologize for this situation. The local service technician recently informed us of...
Read more
1.0
Brownsburg, Indiana
Product
Master Spas Hot Tub
#633996
Master Spas's reply to:

Thank you for your recent posting. We will be reaching out to a representative from the UK distributors office to contact you. The “dry” message on your control panel means your system is detecting a flow issue or restriction. A few quick suggestions would be to...
Read more
Stratford-Upon-Avon, England
Product
Master Spas Hot Tub
#619664
Master Spas's reply to:

Mr. Smith, As a result of being notified of your post, our Customer Care team has reached out to you. We’re happy to hear that the situation is being resolved and we look forward to hearing that you will not only be enjoying your Master Spa but also the music from the...
Read more
4.0
Jupiter, Florida
Product
Master Spas Hot Tub
#605026
Master Spas's reply to:

We recently received a complaint you posted online regarding an experience you had at a sales event. As a representative for Master Spas, a manufacturer of portable spas and swim spas, I would like to gather more information to see if we can be of some assistance to...
Read more
1.0
Bend, Oregon
Product
Master Spas Hot Tub
#589994
Master Spas's reply to:

Thank you for your post. We'd like to be of assistance. Please contact our Customer Service Department at either 800-860-772 or customercare@masterspas.com. Thank you
Read more
Andover, Massachusetts
Product
Master Spas Hot Tub
#569114
Master Spas's reply to:

Thank you for your post. We'd love the opportunity to discuss this further with you. These are not normal issues you describe and our Corporate Customer Service as well as your local dealer would love the opportunity to help. Please contact us at 800-860-727 or...
Read more
5.0
Saint Louis, Missouri
Product
Master Spas Hot Tub
#538009
Thank you for your posting. From the details you listed, it sounds like you visited a sales event of an independently owned and operated dealer that sells our products. We'd love to help if you contact us at 800-860-7727 or customercare@masterspas.com. We look...
Read more
Edgewater, Maryland
Product
Master Spas Hot Tub
#507835
Thank you for your posting. As a manufacturer of award winning hot tubs and swim spas, we appreciate any feedback we can get from our valued customers or potential customers. Master Spas, Inc. understans that a potential customers first experience isnt really with...
Read more
San Francisco, California
Product
Master Spas Hot Tub
#485812
Master Spas's reply to:

Thank you for your post. We'd like to get more information from you so we can review this situation. You mention that you have communicated with our Customer Service Department. As a result, we will have some records of this communication but in order for us to...
Read more
Product
Master Spas Hot Tub
#453014