ad
Product: Master Spas Hot Tub Clear all filters (0 of 62 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Master Spas's reply to:

Hi David! Thanks for reaching out. Unfortunately, due to the fact that you are not the original purchaser of the spa the warranty is void. However, Ryan in our customer service department has sent you an email with a servicer in your area who would be able to replace...
Read more
2.5
Product
Master Spas Hot Tub
#1469614
Master Spas's reply to:

Hi again, Joe. Our Customer Service team has both emailed you and left you voicemails since receiving your last reviews – have you had time to follow up with them? To clarify – your complaint isn’t with our company Master Spas, but with the third party company that...
Read more
1.0
Product
Master Spas Hot Tub
#1465072
Testimonial
I had a Master Spas hot tub before and it was over 15 years old, so I replaced it with the same brand. I've had very good interactions with their team. They were very personable and they followed through with what they said they were gonna do. They were handy for me....
Read more
Product
Master Spas Hot Tub
#1407899
Master Spas's reply to:

Hi Bill. We’re sorry to hear about these issues, we will be having someone from our corporate customer care team reach out to you soon. Thank you.
Read more
Product
Master Spas Hot Tub
#1259263
Testimonial
We use the tub very frequently. The control panel is easy to use, the diverter controls move smoothly even with the pumps running, led lighting is just the right amount (we actually like the slow transition through the colors). The corner seat with neck jets...
Read more
Product
Master Spas Hot Tub
#1255467
Testimonial

Master Spas - Best Tub

I waited awhile to do this review because frankly I was worried because the tub was such a good buy but I have to say after 15 months this spa has been amazing. Better than our last one for more money. It amazes me how little care and clean the spa stays. So far, so good.
Product
Master Spas Hot Tub
#1255462
Master Spas's reply to:

Hi Marianne. We’re sorry to hear that your experience so far hasn’t lived up to your expectations. A member of our corporate customer care team will be in touch with you soon so that we can help get this issue resolved for you. Thank you for the honest feedback, we...
Read more
1.0
Product
Master Spas Hot Tub
#1241512
Master Spas's reply to:

Master Spas - Be careful
Hi Orlando. After reviewing what you’ve told us, along with the information we have on file and the information provided to us by Hot Tubs Inc, we stand by what we’ve told you originally. Your spa was delivered on 3/20/2017, you had requested that they leave it on the...
Read more
1.2
Product
Master Spas Hot Tub
#1232888
Testimonial

Master Spas - Good choice!

My wife and I are at retirement age and the aches and pains come more often than they used to. We chose a smaller tub because it's more convenient to use and heats up quickly when we NEED it. The tub has been a Godsend and very enjoyable. We have had several hot tubs, but this is the best so far.
Product
Master Spas Hot Tub
#1237262
Testimonial

Master Spas - Wonderful all the way!

The hot tub we purchased is fabulous. We use it constantly. Helps ease the pain in my back. All the people who assisted us in the purchase of our hot tub were polite and knowledgeable. We had no problems or issues with our purchase.
Product
Master Spas Hot Tub
#1237259