Product: Master Spas Hot Tub Clear all filters (71 of 71 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
1.0
Details
Hi Mark. Thanks for making us aware of this. We’ve reached out to your dealer and they should be contacting you soon about getting your spa in place. Please feel free to reach out to us if you are in need of any other assistance. We can be reached by phone at (800)...
View full review
Review
#1600566 Review #1600566 is a subjective opinion of poster.
Product
Master Spas Hot Tub
Testimonial

Master Spas is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

4.4
Details
This is my second experience with a Master Spas hot tub and as I figured, it was amazing. I had one growing up and it was always reliable and fun to use, especially in the winter. This model is almost identical and has been easy to maintain and a joy to use. I always...
View full review
Review
#1529378 Review #1529378 is a subjective opinion of poster.
Product
Master Spas Hot Tub
Reason of review
Good quality
1.2
Details
Master Spas - Joke if a warranty
Master Spas - Joke if a warranty
Master Spas - Joke if a warranty
Master Spas - Joke if a warranty
Hi Jeff. Our warranty does state that travel is not covered by the warranty and service centers are allowed to charge a reasonable travel fee. A member of our customer care team has reached out to you regarding the missing O-ring and the display overlay replacement....
View full review
Review
#1525822 Review #1525822 is a subjective opinion of poster.
Product
Master Spas Hot Tub
Testimonial

Master Spas is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Master Spas - Great Quality!

5.0
Details
Better built than others – everything is higher quality and I think that will serve a big difference over the long haul. I’ve had a lot of different hot tub brands including some big names so I’ve learned what to look for. Master Spas offers quality. - Chris Chenoweth
View full review
Review
#1520036 Review #1520036 is a subjective opinion of poster.
Product
Master Spas Hot Tub
Reason of review
Good quality
2.5
Details
Hi David! Thanks for reaching out. Unfortunately, due to the fact that you are not the original purchaser of the spa the warranty is void. However, Ryan in our customer service department has sent you an email with a servicer in your area who would be able to replace...
View full review
Review
#1469614 Review #1469614 is a subjective opinion of poster.
Product
Master Spas Hot Tub
Master Spas's reply to:

1.0
Details
Hi again, Joe. Our Customer Service team has both emailed you and left you voicemails since receiving your last reviews – have you had time to follow up with them? To clarify – your complaint isn’t with our company Master Spas, but with the third party company that...
View full review
Review
#1465072 Review #1465072 is a subjective opinion of poster.
Product
Master Spas Hot Tub
Testimonial

Master Spas is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

4.3
Details
I saw Master Spas Healthy Living at a hot tub show in Wallingford and it looked beautiful. It was the only tub there at the show and at that time, I liked it and decided to commit to it. I liked the design of the shell as well as the way they explained to me some...
View full review
Review
#1464627 Review #1464627 is a subjective opinion of poster.
Product
Master Spas Hot Tub
Reason of review
Good quality
4.4
Details
Hi Jeff. Thank you so much for providing your feedback. While we’re incredibly sorry to hear that your spa, as well as the service you received, didn’t initially meet the standards that we promise - we are happy and relieved to know that Mr. Erickson was able to help...
View full review
Review
#1446501 Review #1446501 is a subjective opinion of poster.
Product
Master Spas Hot Tub
Testimonial

Master Spas is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

5.0
Details
So, I got the Master Spas and it lasted me a good 10 years and then things started to get long in the tooth. The TV stopped working but that's normal and that happens on almost every tub. So, I decided it was time to upgrade rather than to invest in a lot of parts. We...
View full review
Review
#1421611 Review #1421611 is a subjective opinion of poster.
Product
Master Spas Hot Tub
Reason of review
Good quality
Testimonial

Master Spas is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

I'm a big Costco nut but after doing my homework and looking at what they got compared to Master Spas, we felt Master Spas was by far the strongest we found, so we decided to go that route. ThermoSpas also came out to the house. For about the same spa we got, they...
View full review
Review
#1407902 Review #1407902 is a subjective opinion of poster.
Product
Master Spas Hot Tub
Reason of review
Good quality