Product: Master Spas Hot Tub Rating: 3 Stars Clear all filters (5 of 70 reviews match)
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Master Spas's reply to:

2.5
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Hi David! Thanks for reaching out. Unfortunately, due to the fact that you are not the original purchaser of the spa the warranty is void. However, Ryan in our customer service department has sent you an email with a servicer in your area who would be able to replace...
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Master Spas Hot Tub
Review #1469614 is a subjective opinion of poster.
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3.1
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Thank you for your recent review. First, we hope you’ve been enjoying your hot tub! We have been in touch with your local dealer as we weren’t aware of this situation. They provided some information to us and we’ll reach out through the contact information you...
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Location
Milwaukee, Wisconsin
Product
Master Spas Hot Tub
Tags
  • Great Product Horrible Attitude
  • Awful Leadership
Review #929579 is a subjective opinion of poster.
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3.1
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A member of our Customer Care team has been in touch and offered you a 6 month warranty extension while also coordinating the local service technician to thoroughly inspect your hot tub. After reviewing their findings, we will be in touch with you to finalize this...
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Location
Hunlock Creek, Pennsylvania
Product
Master Spas Hot Tub
Review #841068 is a subjective opinion of poster.
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Master Spas's reply to:

2.5
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Thank you for your recent review on your Master Spas. Our Customer Care Team was able to find your information in our system and will be reaching out to you to review the situation. We don't show any contact since October 2012. Having to "top off" the water in...
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Location
Naperville, Illinois
Product
Master Spas Hot Tub
Review #831306 is a subjective opinion of poster.
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Master Spas's reply to:

2.8
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Posted by Master Spas Customer Support on July 28, 2015: A member of our Customer Care Team tried to reach out to you through both the email and phone number you submitted previously. The email was sent at 8:10am Friday morning and the phone message was left close to...
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Location
Mercer, Pennsylvania
Product
Master Spas Hot Tub
Tags
  • Legal terms
Review #670631 is a subjective opinion of poster.