Master Spas's reply to:
Master Spas - Hot Tub Review from East Middlebury, Vermont
We were looking to buy a new hot tub and went to the show that they had in Burlington, VT. The sales pitch was great. So, we bought the Twilight 6.2 tub. Well, we got it filled and started using it. Love the jets and love the size. What we don't love is that we get "***" all the time. We had a TIGER spa prior to this one and never, ever EVER had any issue with ***. We also seem to use a lot of chlorine. I was under the impression that this spa would NOT use as many chemicals, but in order to keep it correct, we are putting chlorine in every day, *** stuff and we STILL get ***. If I'm doing something wrong, I'd like to know. As I mentioned, this is our second spa and never had any problems before.
We emptied the spa today and I took pictures of the ***. It's not making us happy that we had to empty the spa to get this cleaned up.
If I could get my money back on this spa, we would surely do it. I would NEVER EVER recommend these spas to anyone.
Review about: Master Spas Hot Tub.
Reason of review: SCUM SCUM AND MORE SCUM.
Monetary Loss: $7000.
Preferred solution: Full refund.
I liked: Very convincing to sell the product.
I didn't like: Feel the product is not worth the money - poor quality.