Reply by Master Spas

Thank you for your recent review. We, as the manufacturer of the product you purchased, always strive to have the owners of our products enjoy their new hot tub or swim spa. We have reached out to the local dealer you purchased your spa through to discuss this situation with them. You will be contacted by them directly to review the matter.
We do thank you for choosing a Master Spas product and hope you are enjoying it. If you ever have any issues please contact us at 800-860-7727 or
Severance, Colorado

Local distributor was very push with the sale and lied to me saying the tub I was buying was their last 2014 of that model so i better jump on it, a week after it was delivered the one I " bought" was still in the showroom....very shady and unethical

Reason of review: Poor customer service.

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