Reply by Master Spas

Thank you for your recent post. The filter assembly on your spa, the HL 616L, is designed so the center floating section be at the water surface when the pump is off to help trap and maintain/contain any contaminants. With the pump on, the same center piece is drawn down due to the suction on the pump and draws and keeps contaminants contained in this area. However if the pump is off, and that center piece were down, it would allow contaminants to re-enter the main body of water. We hope this helps. If you have other questions, please contact us at 800-860-7727 or email us at customer care@masterspas.com. Thank you!
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Schaumburg, Illinois
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I was told I could lock down the float over the filter but unless I remove the filter it will not lock down

Reason of review: Other issue.

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