Master Spas's reply to:
Master Spas - Review in Plumbing fixtures category from Ferndale, Washington
18 months ago we purchased a Twilight Series Master Spa - before we read all the negative reviews.So, I was nervous.
But we've only experienced great things! Delivered on time by friendly, knowledgeable people. The spa works great and is used almost daily. Our 5 grandchildren use it weekly and stay in for 1-2 hours (we lower the temp, of course).
All the jets are powerful and working well. We live on an island and were warned that if we had a problem, no one would return our calls. In the first week I had a problem, it turns out I hadn't read the manual correctly, and I left messages with two people.
Both returned my calls that day.So, we are completely happy with our experience with Master Spa.
Reason of review: Good quality.