Reply by Master Spas

We just received your contact information and we'd like to see if we can be of any help in this situation. We do not have a local dealer that sells our products in the Hermitage, PA area or that has held any sales event there. Please let us know the name of the dealer that you purchased the product through and we will be more than happy to contact them on your behalf. Thank you and we look forward to getting this situation resolved.
Hermitage, Pennsylvania
1 comment

We purchased a twlight spa from them at an expo center. We paid for it in full.

They said it would be delivered in 1 1/2 to 2 weeks. That was July 19th. They kept calling and telling us it would be delivered on a Tues and then it wasn't ready. They told us to make sure we got an electrician.

We decided to wait till after it arrived. They called and said it would be there on a Sat. Then called and said they were't shipping it till after LABOR day.....we said forget it, we don't want it now. Waited TOO long......kept lying to they won't refund our money.....6,890.00......we don't even have a tub!!!!!

They are stealing our money!!!!!!!! We have contacted an attorney to help us........

Reason of review: Bad quality.

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Charter Township Of Clinton, Michigan, United States #891012

Were you able to get anywhere with the attorney?