Reply by Master Spas

Thank you for reaching out to us. One of our Customer Care Team Members will contact you regarding your spa cover. We'll also get in touch with your local dealer to discuss the situation.
Waynesboro, Virginia

I purchased a twightlight series in June of 2015. By September my cover had already dipped in causing water to build.

I contacted the dealer by email. In October I was told my cover would be replaced. It is now May 2016 and no response from email.

I had a Marquee and my cover lasted 12 years. At this point I am sorry I didn't go with a local dealer instead of a hot tub show.

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