Reply by Master Spas

Thank you for your recent review. One of our Customer Care Representatives will reach out to you and work with the dealer and service person so you can enjoy your hot tub ASAP.
Ligonier, Indiana
Customer service
Diversity of Products or Services

I bought the twilight series spa and with two months of only maybe twice aweek it developed a water leak. It sets on a concrete covered patio so there is no foundation issues that could have caused the leak.

Upon contacting Master Spa, they gave me two phone # to call for service however the pool place $65.00 a trip will not schedule a service date and the one that will wants $210.00 a trip.

Master Spa will no pay these trip charges. My question to anyone thinking or currently owning a Master Spa what good is their warrentee if you have to pay this much to fix Master Spa quality workmanship???

Product or Service Mentioned: Master Spas Twilight Series Ts 6.2 Hot Tub.

Reason of review: Bad quality.

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