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Product: Master Spas Twilight Series Ts 7.2 Hot Tub Clear all filters (0 of 5 reviews match)
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Master Spas's reply to:

Hi Dennis! We’re so sorry that this has been an issue for you – however since we’re the manufacturer of the spa, and the missing/incorrect parts were ordered from both Swim Spa International & your spa servicer, there’s not much we can do on our end about those parts....
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Product
Master Spas Twilight Series Ts 7.2 Hot Tub
#1385162
Master Spas's reply to:

Hi Michael. We’re very sorry to hear that you’ve been having technical issues with your spa and that you are upset with your dealer’s travel fees. The warranty does clearly state that the dealer is allowed to charge for travel expenses, as only parts and labor are...
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Saint Louis, Missouri
Product
Master Spas Twilight Series Ts 7.2 Hot Tub
#1250048
Master Spas's reply to:

Thank you for your review. In looking into this, we're able to see you've been in touch with our Customer Care team and that you have actually talked to the local dealer you purchased through and they've scheduled service.
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Fort Worth, Texas
Product
Master Spas Twilight Series Ts 7.2 Hot Tub
#1109952
Master Spas's reply to:

Thanks for your update. A member of our Customer Care Team will follow up with the local dealer to determine what they saw on the last visit. We'll then be in touch as soon as possible so you can enjoy your hot tub.
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New Berlin, Wisconsin
Product
Master Spas Twilight Series Ts 7.2 Hot Tub
#839634
Master Spas's reply to:

Thank you for your recent review. There are several reasons that " low flow" error messages may occur. One of our Customer Care Representatives will contact you to review the situation. Thank You
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Muskego, Wisconsin
Product
Master Spas Twilight Series Ts 7.2 Hot Tub
#832829