Master Spas's reply to:
Master Spas will not uphold the warranty they told me I had with them.
We purchased a Twilight series spa at a show in Colorado Springs.We were told to register on line and we did.We printed out the warranty which said it has a 5 year warranty.
Now at 4 years, the control panel is out and they tell me I only had a 3 year warranty and the cost to fix my problem will cost over $500.00.Also when they delivered the spa the cover was back ordered for at least 3 weeks. What good is a spa without a cover. Then when we started using the spa.
The pump went out.That was covered under warranty but the spa was only one month old.
Reason of review: Warranty issue.
Monetary Loss: $500.