State: Michigan Product: Master Spas Hot Tub Clear all filters (3 of 80 reviews match)
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Master Spas Hot Tub Review from Detroit, Michigan

4.8
Details
Mark Nelson and his team at Master Spas are not only knowledgable but friendly and easy to work with. They have a great selection of tubs and assessories. I LOVE my hot tub!!!
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Testimonial

Master Spas is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#854484 Review #854484 is a subjective opinion of poster.
Product
Master Spas Hot Tub
Reason of review
Good customer service
Master Spas's reply to:

Our new Master Spas Health Living 8 is lukewarm

Thank you for your recent review. We were able to find your contact details in our system and we'll be reaching out to you directly to discuss the situation further. Master Spas builds some of the most energy efficient hot tubs on the market. However, once the cover is off any hot tub in a cold climate, the temperature of the spa is likely to drop. From what we can tell, the hot tub is operating properly but we will look forward to discussing this with you directly.
Thank you
Review
#739801 Review #739801 is a subjective opinion of poster.
Product
Master Spas Hot Tub
Reason of review
Bad quality

We live in Michigan.

Our hot tub was delivered in August, 2015.

Since winter has arrived, this hot tub does not retain its' desired temperature.

We set the temperature to 103 degrees.

Within the first few minutes of using the hot tub, the temperature drops to 102 degrees, and it does not recover.

And, if you want to enjoy the hot tub for longer than 30 minutes?

Well, "most people don't do that" and "you must have a dirty filter" are the comments we received from the Master Spas dealer, somehow trying to justify the failure of the HL8 to retain its' desired temperature.

And of course, the California energy standards are also to blame.

Everything and everyone is to blame, except for the manufacturer.

Good thing we purchased an extended warranty ... I guess.

Master Spas's reply to:

Master Spas in Luzerne, Michigan - The Best From Boyne City, The Best Master SPA PURCHASE , DELIVERY & SET UP !!

Thanks for sharing your unique perspective on your hot tub experience and we're so glad you're enjoying it!
Review
#701996 Review #701996 is a subjective opinion of poster.
Product
Master Spas Hot Tub
Reason of review
Good quality
5.0
Details

This was all done in 1 day. The temp went from 64* to 99* in the matter of minutes.

The color of the light is like the "NORTHERN LIGHTS". The Jets are just like "BROADWAY JOE" tossing the "DUKE". The direction changer is like "GOING DOWN A WRONG WAY STREET TO AVOID THE COPS". The control panel is like "NASA" "CONTROL", We have a SPLASH DOWN!!!

Any one from "BC" who would like the opportunity to have a SPLASH DOWN, PLEASE contact Master SPAS for the BEST OPPORTUNITY IN SPA PLEASURE. Now for the punch line "THIS SPA IS BETTER THAN LAKE CHARLEVOIX" BEST, Greg Odette