State: Newfoundland And Labrador City: Grand Falls Product: Master Spas Hot Tub Clear all filters (1 of 80 reviews match)
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Master Spas's reply to:

Master spas a terrible company

Thank you for your recent post. Based off your location, we were able to contact the local independent dealer for more details. They informed us that you haven't paid for the product yet and as a result they cannot arrange for delivery. Please contact your local dealer to finalize payment and arrange for delivery of your new hot tub. Thank you.
Review
#777539 Review #777539 is a subjective opinion of poster.
Product
Master Spas Hot Tub
Cons
  • Customer service
  • Post sale customer service
Reason of review
Poor customer service
Loss
$4800
Preferred solution
Let the company propose a solution

Bought a master spa at a show when they travelled through my town. Signed a contract for a tub, gave a $4800 deposit.

Tub was supposed to be arrive in three weeks. Nobody would return my many calls for three months finally we agreed on a date, had an electrician there for five hours, they didn't show up, they didn't call. Now I found out they will not honor the original deal, nor will they give my deposit back.

Stay away from this company we will probably end up in court. Don't ever give a deposit to this company.