Master Spas's reply to:
Master Spas - Not good so far - hoping the company can make up for it
Very difficult delivery, pad and electrical installation.
Received very little, maybe no, instruction on how to operate the spa.
Found out it was a floor model, salesman was deceptive on the issue. Thought because I was shelling out a large sum of money, I was getting a new product. I was wrong.
Power switch does not work. Screws around skirting are rusted. Skirting does not fit. The spa was deceived a month ago, these things should not be happening.
Wouldn’t recommend this company to anyone due to very poor customer service. Go with endless pools
Reason of review: Poor customer service.
Monetary Loss: $50000.
Preferred solution: Let the company propose a solution.
Master Spas Pros: Idea of the product.
Master Spas Cons: Reliability, Reliability and delivery.