This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
Here is what I have to say. This little spa pool will cost you WAAAY more $$$$ than you think!
Just a quick aside, our spa was due in September and is being delivered October 15 but who cares about that compared to the extra money we need to shell out. Talk about making that look insignificant.
Whatever we paid for this spa pool, I now think we could have had a real in the ground pool built for less. $2,000 to prep the area for the pool (I get that), $5,000 for the electric (I wasn't prepared for that) for the pool and looking at $2,400 for the crane service plus maybe another $3,000 and permits to close down the street to have the crane brought it (WOW. I had no idea) So another $12,400 on top of everything.
The instructions for installation came to us two weeks before delivery. Who waits 2 weeks before delivery to do electric and prepare the foundation for the pool? Really?
My advice to Master Spa and anyone who wants further business is provide approximate estimates (electric, crane, install) UPFRONT, at time of sale and installation instructions day of or day after sale. This is just gross behavior
and leaves a bad taste for the buyer.
User's recommendation: Build your own pool or budget for way more than the price of this pool.
Monetary Loss: $12.