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Master Spas's reply to:

Master Spas Hot Tub Review from Springfield, Oregon

We have done nothing but put money into the repairs of our Legacy Whirlpool by Master Spas Hot tub that we purchased in Portland Oregon Expo Center Traveling Spa show. It has not been an enjoyable venture with the Legacy Whirlpool by Master Spas. shortly after our purchase of our hot tub the main board in our tub went out and they tried to get out of paying for the repairs. We have owed this POS for about 3 years now and we have had to put another $1,000.00 into repairs into it. we are ready to just make it into a big fish pond but we ave too much money into it do do that just yet. Not Happy Oregon,
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#894388 Review #894388 is a subjective opinion of poster.
Master Spas's reply to:

Master Spas in Bend, Oregon - Watch Out Before You Sign!!

1.0
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We went to their show at the fairgrounds, their ads were misleading. They were the only hot tub on display and all were the same color just different sizes. We did get talked into buying one but when we got home we looked them up on the internet. Very poor reviews regarding the spa them selves and the customer service. Te following morning we were there as soon as they opened. We told them we wanted to cancel our order but they said they couldn't do that , we had to call the company on Monday. We told them we did not want it delivered. On Monday we called and were told we had to pay the $6200 regardless of whether we took possession or not because we signed on the dotted line. They were not at all cooperative. Who pays for a product that they don't want and have never taken possession. They insist we have to pay regardless. Stay away from this company. I will add to this review if they refund my money without a fight.
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#589994 Review #589994 is a subjective opinion of poster.
Testimonial
5.0
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We purchased a spa at the expo center in Redmond. We saw the ad on T.V and after considering a purchase at a retailer for around 8500.00 we saw the ad and made a trip to your event. We spent time with a factory rep and we surprised to find out how truly different...
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#588928 Review #588928 is a subjective opinion of poster.
Reason of review
Good customer service
Testimonial

Master Spas - Review about Spa Show from Medford, Oregon

Re : Portland Oregon Spa Show.. Thank you for making our family's 1st spa purchase such a pleasant experience! Just got our Master Spa all set up yesterday and I can't get the family out of it !! Mineral system is amazing !!! Thank you Scott for helping us make the right decision .. We love Our Master Spa !!!! Steve and Barb Portland, Oregon
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#587164 Review #587164 is a subjective opinion of poster.
Reason of review
Good quality
Testimonial
I purchased a twilight spa 7.2 as I need it for my chronic arthritis. I saw an advertisement for a factory direct sale and went to inquire about a spa. I purchased a spa after reviewing this website I was a little concerned. I was asked to look at the BBB and it was an...
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#477247 Review #477247 is a subjective opinion of poster.
Reason of review
Good customer service

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Master Spas, Inc.
6927 Lincoln Parkway
Fort Wayne, IN 46804
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