Reply by Master Spas

Hi Dolly! We don’t make the filters, nor do we sell them retail outside of direct sales. Any pool or spa that has filters will eventually need to be changed. The inner Eco-Pur filter we do recommend replacing every 6 months, but the outer filter can last up to a year with proper care & cleaning. We apologize for any miscommunications you might’ve faced in the purchasing process. Thank you for your feedback.
Author's
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It is very disappointing that I have to pay top dollar for a filter thru Master Spa and cannot purchase it locally. Over a $100.00 for a filter every six months ...

ridiculous!!!!! MASTER SPA I FEEL RIPPED ME OFF AND I WILL LET ANYONE THAT IS THINKING ABOUT GOING TO THEIR EXPO ... NOT TOO!!!! I can't believe what people will do to make a buck.

These people obviously will do anything. We asked about the cost per year and was lied to. PEOPLE PLEASE DO ALL YOUR HOMEWORK ON THIS COMPANY AND THEIR PRODUCT BEFORE YOU PURCHASE ANYTHING SO YOU DON'T END UP IN MY SHOES.

IT IS BECOMING A SAD, SAD WORLD WE LIVE IN. HOPE THIS HELPS ALOT F PEOPLE OUT.

Reason of review: Not as described.

Monetary Loss: $5000.

Preferred solution: Let the company propose a solution.

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