Master Spas Questions and Answers
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How do I get rid of the sandy feeling on the inside of the hot tub?
I emptied and cleaned my hot tub, filled it up and put chemicals in it. When i got in it later, the inside area feels like sand particals around the whole inside.
I'm thinking I put too much of some granual chemical in? It has always been really clean and nice when I've emptied and cleaned it before.
I don't know what I'm doing wrong. I use the test strips to check the levels of chemicals.
Pumps not turning on.
I've replaced the #1 pump and refilled the spa, after turning it on and waiting trough the Priming stage the pumps will not turn on. leaving the jet buttons on or off, I've tried priming the pumps by loosing the discharge fittings thinking it was airlocked, still no results. Please call or email, Thank you
Cross trainer 2008 Jet # 1 won't shut off
Jet #1 will not shut off.Press the button once it goes high speed, press again goes back to low speed.Temperature is good, filter cycle is set at 6 hours, Was set for standard operation I changed it to sleep(slp) mode but no change, pump continues to run.
Hello, i have a to 7.2 without the circ. Pump. Can I add one after?
What is this part on my twilight series hot tub?
There is a piece of PVC, maybe 1/2 inch diameter, that is open ended with what appears to be a rubber check valve. It is inside the cabinet.
It’s behind the right panel of the tub if you are looking at the pumps. There is also a soft tubing nearby, probably the same diameter. When the pumps come on water sprays out of the PVC “check valve”. Nothing comes out while normally circulating, just when jets are started.
This part does not show up in any manual or parts list.
I’m pretty sure I need one. Can I plug it short term until I find a new one?
I was told that Master Spas isnt building spas with the circulation pump
Were interested in a twilight 8.25 but being told to stream line the manufacturers process they took them off. What are the pros and cons of having a circulation pump and can they be added later?
We THINK wed prefer one but just cause thats what we were told. Please advise
What is standard delivery?
Does that mean they deliver and install. All we have to do is have the electrician set up the right power source.
I have a Twilight 7.2 Series Spa I took the filters out the first time not sure what is the proper spot for each filter to back in? Does it matter if one is in the right side or the left side??
model and info needed
Hi we have an older Freedom Spa Master Spa it's blue in color and it's seats 6 and it has a corner filter pma 40 I have no idea what model it is because of the fact the tag on it on the outside is unreadable due to its age, the spa is fantastic! Love the Spa we love it but I just cannot find out any other info on it and the filter tag is gone so if you could help me that would be great.
I can tell you it's darker blue has founder on one side where feet jets meet milter opening. It seats six. Has brown outer shell.
The control button panel says freedom and has one light and two buttons and temp button four in total. It has two jet control turn knob's on the sides one by the neck massage seat and one on the lumbar side outer ledge.
I did not check on my hot tub for about two weeks due to illness. When a checked a few minutes ago there was very little water in the spa.
It is raining so I can’t tell where it is leaking. It is a Twilight Series and it’s about six months old and I have had no problems with it up to this point. I have turned the power off but we may have freezing temps tonight.
What should I do? Sent from my iPhone
TS 7.2 2012
Hello Hope you can help I own a Master Spa Twilight Series 7.2 2012 and I need a new air control DSG 6-Spoke Waterfall Diverter Assembly. The problem I have is that I live in the UK . Could you please advise who is Master Spa retailer for spare parts in the UK Kind Regards Gary
Why is the ozonator in my therapool deep not centrally but laterally installed? This is not mentioned in any brochure.
Master Spas does not answer me.
Aren't the shells all prefabricated and should therefore be identical in construction? Who can answer this question?
how to set spa for California use.
TS 8.2 spa overheats with temp set at 82.