Master Spas's reply to:
Master Spas - Repairs
NO customer service.Feel like this was a really bad investment because if it is not working properly there is no one available to repair.
Home office is not concerned or helpful in getting repairs made. Guess once you spend your hard earned money on it they are done! Ours has not been heating for several weeks. Was given name of repairman did not show up when scheduled and then did not return phone calls.
Finally called home office and was told he had retired and they had no one else.We bought ours at the State Fair a few years ago-do not fall for the sales pitch because once you have purchased the company is done!
Review about: Master Spas Hot Tub.
Reason of review: Poor customer service.
I didn't like: Poor service.