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Master Spas's reply to:

Master Spas - Misleading at best
Master Spas - Misleading at best
Master Spas - Misleading at best
Master Spas - Misleading at best
Master Spas - Misleading at best
Oscar, as the manufacturer our goal is to have everyone that purchases our products satisfied. Unfortunately, that’s not always possible for several reasons relating to potential product issues (which we can readily address) or unrealistic expectations. While Hot...
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#1234692
We absolutely love our Master Spa...as we use it almost every day! Even with our busy schedules, we still find time, or should I say make time, to end our day in the relaxing spa! After the kiddos have gone to bed, it is a great time for the two of us to relax and...
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#1132754
Not only is it relaxing and gives great massages, it improved our already good marriage...something we can do together, and we talk more because we aren't distracted by the TV, phones, iPad, etc. We have had it since 5/2017 and we use it about 4 times per week.
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#1150677
This has been a life-safer investment for me. I work long hours, stress on back and legs. This spa has relieved me and relaxed me and energized me to keep going at work. I have used whirlpools at workout clubs, but there is nothing like having your own HT of your own....
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#1132755

Testimonial

We've had the HL8 for 3 weeks now and absolutely love it! I have a high-stress desk job that requires a lot of travel. In this tub, the stress literally melts away. This is the most relaxed I've felt in a few years. The differing jet positions in each seat make it fun...
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#1150672

Testimonial

This is our second master spa, only because our first sold with last house. It has always been reliable and ready to use. Along with the great help and service from our friends at niagara hot tubs in St. Catharines it's been a long great experience.
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#1150675
Master Spas's reply to:

Master Spas - Be careful
Hi Orlando. After reviewing what you’ve told us, along with the information we have on file and the information provided to us by Hot Tubs Inc, we stand by what we’ve told you originally. Your spa was delivered on 3/20/2017, you had requested that they leave it on the...
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#1232888
Master Spas's reply to:

Hi Michael. We’re very sorry to hear that you’ve been having technical issues with your spa and that you are upset with your dealer’s travel fees. The warranty does clearly state that the dealer is allowed to charge for travel expenses, as only parts and labor are...
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Saint Louis, Missouri
#1250048
We use the tub very frequently. The control panel is easy to use, the diverter controls move smoothly even with the pumps running, led lighting is just the right amount (we actually like the slow transition through the colors). The corner seat with neck jets...
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#1255467

Contact Master Spas

Mailing Address:
Master Spas, Inc.
6927 Lincoln Parkway
Fort Wayne, IN 46804
Phone:
(800) 860-7727
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Master Spas Most Helpful Reviews

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For years I had wanted a hot tub and never bought one for various reasons. About a month ago we received a flyer about a tub show in our area and went to look around. The sales staff were very helpful and pointed out the differences in helped us determine our...
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#1255464