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Master Spas's reply to:

Master Spas - Misleading at best
Master Spas - Misleading at best
Master Spas - Misleading at best
Master Spas - Misleading at best
Master Spas - Misleading at best
Oscar, as the manufacturer our goal is to have everyone that purchases our products satisfied. Unfortunately, that’s not always possible for several reasons relating to potential product issues (which we can readily address) or unrealistic expectations. While Hot...
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#1234692
This has been a life-safer investment for me. I work long hours, stress on back and legs. This spa has relieved me and relaxed me and energized me to keep going at work. I have used whirlpools at workout clubs, but there is nothing like having your own HT of your own....
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#1132755
We absolutely love our Master Spa...as we use it almost every day! Even with our busy schedules, we still find time, or should I say make time, to end our day in the relaxing spa! After the kiddos have gone to bed, it is a great time for the two of us to relax and...
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#1132754
Not only is it relaxing and gives great massages, it improved our already good marriage...something we can do together, and we talk more because we aren't distracted by the TV, phones, iPad, etc. We have had it since 5/2017 and we use it about 4 times per week.
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#1150677

Testimonial

We've had the HL8 for 3 weeks now and absolutely love it! I have a high-stress desk job that requires a lot of travel. In this tub, the stress literally melts away. This is the most relaxed I've felt in a few years. The differing jet positions in each seat make it fun...
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#1150672
Master Spas's reply to:

Master Spas - Contact for Problems
Hi Larry! We’ll have someone from our customer care team reach out to you as soon as possible. Thanks for reaching out about this.
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#1284544

Testimonial

This is our second master spa, only because our first sold with last house. It has always been reliable and ready to use. Along with the great help and service from our friends at niagara hot tubs in St. Catharines it's been a long great experience.
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#1150675
Hi Debbie. First off, let me say that we’re so sorry that you didn’t enjoy your interactions with your salesman. Since we are just the manufacturer of the spa we don’t often get to hear about our customer’s experiences with our dealers, so we appreciate the feedback...
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#1305525
Hi Dolly! We don’t make the filters, nor do we sell them retail outside of direct sales. Any pool or spa that has filters will eventually need to be changed. The inner Eco-Pur filter we do recommend replacing every 6 months, but the outer filter can last up to a year...
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#1290732

Contact Master Spas

Mailing Address:
Master Spas, Inc.
6927 Lincoln Parkway
Fort Wayne, IN 46804
Phone:
(800) 860-7727
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Master Spas's reply to:

Master Spas - Problem with heater
Thanks for the feedback. We will have someone from our customer care team reach out to you soon to see what we can do to help.
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#1280872