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Awesome experience all around | Master Spas review

5.0
Details
Awesome experience all around - Master Spas review
Awesome experience all around - Master Spas review
I purchased a floor model at one of the expos at the reliant center and was treated very well, despite me playing hardball. My rep Kyle was more than informative and very welcoming despite my attire and me looking completely different than his "typical" buyer (me being a younger black guy with dreads in casual clothing). I am a sucker for a good pitch and already made my mind up to buy a hot tub long before arriving (as i fought a professionally for over 10yrs and plan to again as life slows) but I also like to see how people treat you in person. Me being a salesperson as well, I like to hear "the approach" and if I feel it was a good, authentic pitch I will buy right there! He took his time and was beyond informative without pressuring, so I bought. Later that day, after realizing there was only 3 days to make a final decision without losing money, I did what all consumers do after having buyers remorse and looked them up. I noticed some very unpleasant reviews that raised red flags, but reminded myself that the company I work for has D+ rating with BBB, which is in no way reflective of our company and decided to give them a chance! Boy was I glad I did because they surprised the *** out of me with a speedy delivery, efficient setup time and professionalism from their delivery team! And that is why I am taking the time to leave a review. Everyone is quick to go to the internet and complain with an altered view of how things transpired, but when things go perfectly smooth they only leave reviews when asked or incentivized. This is a true testimony to their product and professionalism and I would recommend any one looking for a hot tub to give them a shot! Thank you very much Kyle, Chris and the rest of the people at Masterspas Conroe!
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Master Spas is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1734562 Review #1734562 is a subjective opinion of poster.
Pros
  • Staff and delivery team
  • Great products
Reason of review
Good quality
Tags

Light controller problem | Master Spas review

5.0
Details
I’ve had our LSX 800 for eight years. Had a problem with the heater they fixed it under warranty. Had a light controller problem they fixed under warranty. Hot tub is *** Nothing else like this on the market. Ted and the people are great!!!!
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Master Spas is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1650337 Review #1650337 is a subjective opinion of poster.
Pros
  • Quiet
  • Pre-sale hot tub
  • Product
Reason of review
Reliable warranty
Tags

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

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Love My Hot Tub! | Master Spas review from Jefferson City, Montana Province

5.0
Details
My wife and I truly love our new hot tub! With color changing lights and all the jets – we are totally relaxed when we get through using it! Thank you! - Jeff Ahlers
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Master Spas is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1663347 Review #1663347 is a subjective opinion of poster.
Reason of review
Good quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

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Our First Hot Tub & We Could Not Be More Pleased! | Master Spas review from Fort Worth, Texas

5.0
Details
We absolutely love our hot tub and use it almost daily after a golf outing or hard workout. It is so soothing to our sore, achy muscles and we look forward to each time we get in. - Susan W.
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Master Spas is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1613164 Review #1613164 is a subjective opinion of poster.
Reason of review
Good quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

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Worth Every Penny! | Master Spas review from Waxahachie, Texas

4.9
Details
I was skeptical about a spa at first. I wasn’t sure it was worth the money, however my husband convinced me to purchase one. This is the best purchase I have ever made! - Rachel L.
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Master Spas is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1607245 Review #1607245 is a subjective opinion of poster.
Reason of review
Good quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

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What a Pleasant Surprise!!! | Master Spas review from Cleveland, South Carolina

5.0
Details
My wife was very skeptical about making this kind of investment. No more – she uses it virtually every day! I have been surprised with ease of maintenance once you set it up properly. I omitted a step the first time and had to drain and refill it. Now I just monitor it and add chemicals as advised. Works like a charm! - Jim Thompson
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Master Spas is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1575382 Review #1575382 is a subjective opinion of poster.
Reason of review
Good quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

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So glad we bought it! | Master Spas review from Swannanoa, North Carolina

5.0
Details
We love our Twilight 7.2. In the first month of having it, we only missed two days soaking in it – but have used it twice a day many days! The variety of jets and seating positions nicely meets our needs. Although there are usually only two of us in it, we’ve had as many as five when family was visiting. For a first hot tub, we chose wisely! - Diane Ginther
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Master Spas is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1570889 Review #1570889 is a subjective opinion of poster.
Reason of review
Good quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

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What a Pleasant Surprise! | Master Spas review from Cleveland, South Carolina

5.0
Details
My wife was very skeptical about making this kind of investment. Not anymore! She uses it virtually every day. I have been surprised with the ease of maintenance once you set it up properly. I omitted a step the first time and had to drain and refill it. Now I just monitor it and add chemicals as advised. Works like a charm! - Jim Thompson
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Testimonial

Master Spas is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1550765 Review #1550765 is a subjective opinion of poster.
Reason of review
Good quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

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Wonderful tub for therapy! | Master Spas review from San Antonio, Texas

4.7
Details
I have had one knee replacement and the other is on the way. It’s so relaxing and allowing warmth to get into my joints is incredible. Also the foot blaster alone is worth the price! - Don Bentley
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Master Spas is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1545066 Review #1545066 is a subjective opinion of poster.
Reason of review
Good quality

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

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Pretty Amazing! | Master Spas review

5.0
Details
I cannot lie…this thing is amazing! We are only two weeks in, but so far we are loving it. The tub is easy to shift around in and is very comfortable. The fourth seat (not really a seat) is one of our favorites. If you sit backwards in the lounger it is very comfortable and is great on the hamstrings and glutes. All of the jets are very well placed for a tub of this size and hit all of the right spots. At night the LED lights really set the mood, too. We bought this at a show so I was reluctant about local support, but the rep left us his cell phone number on the receipt. I called him twice with some quick tech questions and he returned my called immediately with knowledgeable answers. So far we couldn’t be happier!
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Testimonial

Master Spas is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1535478 Review #1535478 is a subjective opinion of poster.
Reason of review
Good quality