Master Spas's reply to:
Master Spas - Says its 'dry' when it's not
Spent a fortune trying to get this fixed.But next time I drained and restarted same issue again.
I'd previously emailed Master Spa some years back with a query on several occasions. Butno reply. In addition we were told running costs would be £5 a week by American representative on stand at UK Ideal Homes Exhibition when at the time it was actually nearer £20. Very disappointed and would not buy from Master Spa again.
Will probably have tub removed if I can't get current problem sorted. Shame as when it works it's great although constant hum is not popular with neighbours.
At the time we bought, about 10 years ago it was top of the ranged.It has been properly maintained with correct use of chemicals, regular filter and water changes.
Review about: Master Spas Hot Tub.
Reason of review: Damaged or defective.
Preferred solution: Let the company propose a solution.
I didn't like: Poor service, Poor quality.