I had my Hot tub delievered just before Thanksgiving 2017 and within 3 months It all of a sudden was tripping my ground fault. I drained it and called customer support and talked to Corrine.
She told me she would call a tech immediately as it was better to have it not drained. It holds temp for about 3 days. I was concerned about the freeze damage as it was only 10 deg F here. Dillion The tech came out immediately and found the heater was bad.
Replaced it and all was good. Very pleased with the Service of Master Spas of Waukeesha WI.
Product or Service Mentioned: Master Spas Customer Care.
Reason of review: Good customer service.