We purchased a Twilight series 7.2 tub in February and within 2 days the hot tub was delivered, placed, and unwrapped in the snow. The sales people were fantastic!
No pressure gimmicks - just knowledgeable, friendly, and they delivered every promise they made. The delivery guys were professional, courteous, and most of all careful when bringing the hot tub through some very tricky grounds. Not a scratch! As for the service, it was 3*F out, so some of the jets were frozen.
I called the service department and was greeted with a friendly service rep that resolved the issue on the first call. The tub was operational in no time! The dual turbine jets allow for a wide variety of jet configurations between the 5 seats without loss of power. The water purification system is the best that I have ever experienced.
Most hot tubs have an unpleasant chemical smell, but not the TS 7.2. The filters take out all of the odor without disrupting the water chemistry. I have had it for a month now and have not missed a single soak. I feel 10 years younger and I would recommend this hot tub to anyone that is looking for a high quality hot tub.
Thank you Master Spas for a wonderful and beautiful spa! - Joseph Infelise
Product or Service Mentioned: Master Spas Twilight Series Ts 7.2 Hot Tub.
Reason of review: Good quality.