I've spent the past few days worried and searching for answers. I've spent over a $1000 on an electrician for this company to continue to ignore my issues..
I called and was brought to tears by a staff member who was so rude and talked down to me and left me so hysterical that my husband had to call and try to resolve the issue.the terminal block on my masterboard is faulty. I know this because i have called out two different companies to check out why it won't work. Your company says its the wiring... i assure you it's not.
All i want is answers and help. I went with this company because it was American made and known for its customer service i don't know who to contact or what to do.
I just bought my tub one week ago and I'm getting told you guys can't help me. Can someone please make this right